Case Study Summary

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in West Bridgford with a persistent black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the area less appealing. Despite their multiple tries with a domestic jet wash from B&Q, the customer was unable to get rid of the stains and had almost given up hope. This case study details how we brought back their patio to its original beauty.

Client Issues

• Black Lichen Infestation: The patio was dominated with entrenched black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which proved ineffective and did not resolve the issue.

Our Approach

Upon being contacted, we promptly conducted a property assessment to determine the severity of the lichen problem and develop an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to evaluate the severity of the lichen infestation and understand the difficulties faced. We provided a thorough explanation of our method and offered a price estimate, which the customer accepted.

2. Scheduling and Preparation: We set up the cleaning at a suitable date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a specialized flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our high-pressure equipment, we began the cleaning process. The large surface tool worked through the layers of grime and removed approximately 95% of the black lichen staining, bringing back much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a gentle cleaning formula designed to inhibit new lichen formation. This important stage prevents the rapid return of lichen, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we invited the customer to inspect the patio. They were thrilled with the results and did not see any issues. The customer gave us the go-ahead, expressing their delight with the transformation.

6. Annual Maintenance Plan: Pleased with the results, the customer asked for an annual maintenance service. We planned to revisit annually to reapply the soft wash solution, maintaining the patio’s spotless appearance.

Outcome

The transformation was stunning. The patio, once plagued by black lichen stains, was restored to its natural state. The customer was thrilled with the outcome, noting a noticeable difference in the look and functionality of their entertaining area.

Client Testimonial

“We are absolutely thrilled with the results! The patio is spotless, and we can use our patio just like before. The team from Mr Clever Clean was skilled and dedicated, delivering exceptional service. We’ve already arranged for them to come back annually to keep our patio pristine. We strongly recommend them to others!” – Satisfied Customer

Conclusion

This experience demonstrates Mr Clever Clean’s expertise in dealing with challenging exterior cleaning projects. By applying state-of-the-art technology and solutions, we help bring outdoor areas back to life to their original beauty. Our focus on excellent results and happy clients delivers exceptional results every time.