Case Study Summary

At Mr Clever Clean, we specialize in tackling the most stubborn exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Welwyn Garden City with a significant black lichen infestation on their patio. The lichen had entirely masked the original color of the patio, making the outdoor space dull and unappealing. Despite their multiple tries with a standard home pressure washer, the customer was unable to remove the lichen and had started losing hope. This project summary details how we brought back their patio to its beautiful state.

Client Issues

• Black Lichen Infestation: The patio was plagued with pervasive black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which only left streaks and could not eliminate the stains.

Solution

Upon being contacted, we immediately conducted a property assessment to assess the extent of the infestation and develop an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We visited the customer’s property to assess the severity of the lichen infestation and understand the challenges involved. We explained our approach in detail and presented a quote, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning at a agreed date for the customer. On the day of the service, we set up our high-powered cleaning equipment and a large-surface cleaning tool to deliver effective results.

3. Commercial Pressure Washing: Using our high-pressure equipment, we commenced the cleaning process. The large surface tool worked through the layers of grime and took off most of the black lichen staining, bringing back much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a gentle cleaning formula designed to break the cycle of organic growth. This essential phase prevents the rapid return of lichen, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we encouraged the customer to review the patio. They were very pleased with the results and did not find any spots that needed more work. The customer signed off on the work, showing appreciation for the outcome.

6. Annual Maintenance Plan: Pleased with the results, the customer asked for an annual maintenance service. We agreed to return annually to reapply the soft wash solution, preserving the patio’s spotless appearance.

Results

The transformation was amazing. The patio, once dominated by black lichen stains, was returned to its bright, clean appearance. The customer was delighted with the outcome, noting a noticeable difference in the look and functionality of their outdoor space.

Customer Review

“We are absolutely thrilled with the results! The patio is spotless, and we can use our patio just like before. The team from Mr Clever Clean was skilled and dedicated, delivering exactly what we needed. We’ve already scheduled annual visits to keep our patio pristine. We strongly recommend them to others!” – Satisfied Customer

Final Thoughts

This case study shows Mr Clever Clean’s expertise in dealing with stubborn outdoor stains. By using advanced equipment and specialized solutions, we can restore any outdoor space to their best condition. Our commitment to quality and customer satisfaction ensures outstanding outcomes every time.