Introduction

At Mr Clever Clean, we take pride in tackling the most stubborn exterior cleaning projects across the United Kingdom. Recently, a customer approached us in Wellington with a severe black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the area dull and unappealing. Despite their efforts with a domestic jet wash from B&Q, the customer was unable to clean off the grime and had started losing hope. This project summary details how we renewed their patio to its original beauty.

Obstacles Faced

• Black Lichen Infestation: The patio was plagued with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which failed to make a difference and did not remove the lichen.

Cleaning Process

Upon being called, we promptly conducted a detailed evaluation to assess the extent of the infestation and develop an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We went to the customer’s property to examine the severity of the lichen infestation and understand the challenges involved. We explained our approach in detail and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We set up the cleaning at a agreed date for the customer. On the day of the service, we prepared our industrial-strength washer and a large-surface cleaning tool to guarantee a deep clean.

3. Commercial Pressure Washing: Using our high-pressure equipment, we began the cleaning process. The large surface tool effectively cut through the dirt and eliminated the majority of the black lichen staining, reviving much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a soft wash solution designed to break the cycle of organic growth. This crucial step keeps organic contaminants at bay, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we encouraged the customer to review the patio. They were extremely satisfied with the results and did not identify any areas needing further attention. The customer signed off on the work, showing appreciation for the outcome.

6. Annual Maintenance Plan: Pleased with the results, the customer requested an annual maintenance service. We planned to revisit annually to redo the cleaning, preserving the patio’s spotless appearance.

Transformation

The improvement was amazing. The patio, once overrun by black lichen stains, was returned to its natural state. The customer was thrilled with the outcome, noting a significant improvement in the beauty and comfort of their outdoor space.

Customer Review

“We are absolutely thrilled with the results! The patio is spotless, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was thorough and courteous, delivering outstanding results. We’ve already scheduled annual visits to keep our patio pristine. Their service is truly unmatched!” – Satisfied Customer

Summary

This experience demonstrates Mr Clever Clean’s skill in dealing with severe lichen infestations. By using advanced equipment and specialized solutions, we can restore any outdoor space to their original beauty. Our dedication to top-notch service guarantees satisfaction every time.