Project Overview

At Mr Clever Clean, we focus on tackling the most challenging exterior cleaning challenges across the United Kingdom. Recently, a client approached us in Watford with a severe black lichen infestation on their patio. The lichen had entirely masked the intended appearance of the patio, making the area less appealing. Despite their multiple tries with a domestic jet wash from B&Q, the customer was unable to get rid of the stains and had started losing hope. This report details how we restored their patio to its original beauty.

Client Issues

• Black Lichen Infestation: The patio was covered with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which failed to make a difference and did not resolve the issue.

Cleaning Process

Upon being reached out to, we promptly conducted a detailed evaluation to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the customer’s property to evaluate the severity of the lichen infestation and evaluate the difficulties faced. We provided a thorough explanation of our method and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We set up the cleaning at a suitable date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a 21-inch flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our high-pressure equipment, we began the cleaning process. The 21-inch flat surface cleaner effectively cut through the dirt and took off most of the black lichen staining, reviving much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a gentle cleaning formula designed to prevent rapid regrowth. This essential phase stops future infestations, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we encouraged the customer to inspect the patio. They were extremely satisfied with the results and did not see any issues. The customer gave us the go-ahead, sharing their happiness with the results.

6. Annual Maintenance Plan: Pleased with the results, the customer requested an annual maintenance service. We planned to revisit annually to perform a maintenance wash, keeping the patio’s pristine condition.

Outcome

The transformation was amazing. The patio, once plagued by black lichen stains, was brought back to its bright, clean appearance. The customer was ecstatic with the outcome, noting a noticeable difference in the look and functionality of their entertaining area.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio has been completely transformed, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was professional and efficient, delivering exceptional service. We’ve already arranged for them to come back annually to keep our patio pristine. Their service is truly unmatched!” – Satisfied Customer

Summary

This case study shows Mr Clever Clean’s skill in dealing with challenging exterior cleaning projects. By applying state-of-the-art technology and solutions, we can restore any outdoor space to their original beauty. Our commitment to quality and customer satisfaction guarantees satisfaction every time.