Case Study Summary

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning challenges across the United Kingdom. Recently, a client approached us in Walthamstow with a severe black lichen infestation on their patio. The lichen had completely obscured the natural look of the patio, making the area less appealing. Despite their efforts with a store-bought pressure washer, the customer was unable to clean off the grime and had felt discouraged. This project summary details how we brought back their patio to its former glory.

Obstacles Faced

• Black Lichen Infestation: The patio was dominated with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and did not remove the lichen.

Cleaning Process

Upon being called, we quickly conducted a detailed evaluation to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to examine the severity of the lichen infestation and identify the scope of the project. We explained our approach in detail and provided a quotation, which the customer approved.

2. Scheduling and Preparation: We arranged the cleaning at a suitable date for the customer. On the day of the service, we prepared our high-powered cleaning equipment and a specialized flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our high-pressure equipment, we began the cleaning process. The advanced cleaner effectively cut through the dirt and removed approximately 95% of the black lichen staining, restoring much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a soft wash solution designed to break the cycle of organic growth. This important stage prevents the rapid return of lichen, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we encouraged the customer to inspect the patio. They were extremely satisfied with the results and did not find any spots that needed more work. The customer approved the results, showing appreciation for the outcome.

6. Annual Maintenance Plan: Impressed with the results, the customer asked for an annual maintenance service. We planned to revisit annually to redo the cleaning, keeping the patio’s beautiful look.

Outcome

The improvement was remarkable. The patio, once plagued by black lichen stains, was brought back to its bright, clean appearance. The customer was delighted with the outcome, noting a noticeable difference in the beauty and comfort of their outdoor space.

Customer Review

“We are absolutely thrilled with the results! The patio has been completely transformed, and we can now relax outside comfortably. The team from Mr Clever Clean was thorough and courteous, delivering outstanding results. We’ve already scheduled annual visits to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Summary

This project exemplifies Mr Clever Clean’s expertise in dealing with stubborn outdoor stains. By employing top-quality tools and methods, we can restore any outdoor space to their former glory. Our commitment to quality and customer satisfaction ensures satisfaction every time.