Introduction

At Mr Clever Clean, we take pride in tackling the most challenging exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Trowbridge with a severe black lichen infestation on their patio. The lichen had covered up the original color of the patio, making the patio dull and unappealing. Despite their multiple tries with a domestic jet wash from B&Q, the customer was unable to get rid of the stains and had felt discouraged. This report details how we renewed their patio to its beautiful state.

Client Issues

• Black Lichen Infestation: The patio was dominated with pervasive black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and did not resolve the issue.

Our Approach

Upon being contacted, we quickly conducted a property assessment to assess the extent of the infestation and formulate an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We inspected the customer’s property to evaluate the severity of the lichen infestation and understand the challenges involved. We discussed our cleaning plan and provided a quotation, which the customer approved.

2. Scheduling and Preparation: We scheduled the cleaning at a agreed date for the customer. On the day of the service, we prepared our high-powered cleaning equipment and a large-surface cleaning tool to guarantee a deep clean.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The 21-inch flat surface cleaner worked through the layers of grime and removed approximately 95% of the black lichen staining, reviving much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a soft wash solution designed to inhibit new lichen formation. This crucial step stops future infestations, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we invited the customer to check the patio. They were very pleased with the results and did not see any issues. The customer approved the results, showing appreciation for the outcome.

6. Annual Maintenance Plan: Thrilled with the results, the customer requested an annual maintenance service. We planned to revisit annually to reapply the soft wash solution, preserving the patio’s pristine condition.

Results

The transformation was stunning. The patio, once plagued by black lichen stains, was restored to its natural state. The customer was delighted with the outcome, noting a significant improvement in the appearance and usability of their outdoor space.

Customer Review

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can now relax outside comfortably. The team from Mr Clever Clean was professional and efficient, delivering exceptional service. We’ve already scheduled annual visits to keep our patio looking its best. We strongly recommend them to others!” – Satisfied Customer

Summary

This case study demonstrates Mr Clever Clean’s specialization in dealing with stubborn outdoor stains. By applying state-of-the-art technology and solutions, we help bring outdoor areas back to life to their former glory. Our dedication to top-notch service guarantees exceptional results every time.