Introduction

At Mr Clever Clean, we focus on tackling the most challenging exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Tewkesbury with a significant black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the outdoor space unsightly and uninviting. Despite their attempts with a store-bought pressure washer, the customer was unable to remove the lichen and had started losing hope. This report details how we brought back their patio to its original beauty.

Client Issues

• Black Lichen Infestation: The patio was covered with stubborn black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which only left streaks and did not resolve the issue.

Cleaning Process

Upon being called, we promptly conducted a detailed evaluation to understand the scale of the cleaning required and formulate an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We went to the customer’s property to evaluate the severity of the lichen infestation and identify the difficulties faced. We discussed our cleaning plan and presented a quote, which the customer approved.

2. Scheduling and Preparation: We set up the cleaning at a suitable date for the customer. On the day of the service, we set up our industrial-strength washer and a 21-inch flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our high-pressure equipment, we began the cleaning process. The advanced cleaner worked through the layers of grime and eliminated the majority of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a soft wash solution designed to break the cycle of organic growth. This crucial step prevents the rapid return of lichen, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we invited the customer to review the patio. They were thrilled with the results and did not find any spots that needed more work. The customer gave us the go-ahead, expressing their delight with the transformation.

6. Annual Maintenance Plan: Thrilled with the results, the customer arranged an annual maintenance service. We planned to revisit annually to perform a maintenance wash, preserving the patio’s beautiful look.

Outcome

The improvement was amazing. The patio, once overrun by black lichen stains, was restored to its bright, clean appearance. The customer was delighted with the outcome, noting a noticeable difference in the appearance and usability of their entertaining area.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio is spotless, and we can now relax outside comfortably. The team from Mr Clever Clean was skilled and dedicated, delivering outstanding results. We’ve already scheduled annual visits to keep our patio pristine. We strongly recommend them to others!” – Satisfied Customer

Conclusion

This project shows Mr Clever Clean’s specialization in dealing with stubborn outdoor stains. By using advanced equipment and specialized solutions, we are able to rejuvenate patios and more to their best condition. Our commitment to quality and customer satisfaction ensures exceptional results every time.