Introduction

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning challenges across the United Kingdom. Recently, a client approached us in Telford with a significant black lichen infestation on their patio. The lichen had entirely masked the natural look of the patio, making the outdoor space unsightly and uninviting. Despite their efforts with a standard home pressure washer, the customer was unable to clean off the grime and had felt discouraged. This case study details how we renewed their patio to its beautiful state.

Customer Challenges

• Black Lichen Infestation: The patio was dominated with entrenched black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which proved ineffective and could not eliminate the stains.

Solution

Upon being called, we promptly conducted a site survey to determine the severity of the lichen problem and develop an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We visited the customer’s property to assess the severity of the lichen infestation and identify the scope of the project. We provided a thorough explanation of our method and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning at a convenient date for the customer. On the day of the service, we set up our high-powered cleaning equipment and a large-surface cleaning tool to deliver effective results.

3. Commercial Pressure Washing: Using our high-pressure equipment, we commenced the cleaning process. The advanced cleaner quickly removed debris and took off most of the black lichen staining, bringing back much of the patio’s natural look.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a soft wash solution designed to inhibit new lichen formation. This important stage prevents the rapid return of lichen, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we encouraged the customer to check the patio. They were thrilled with the results and did not find any spots that needed more work. The customer approved the results, sharing their happiness with the results.

6. Annual Maintenance Plan: Thrilled with the results, the customer asked for an annual maintenance service. We planned to revisit annually to perform a maintenance wash, preserving the patio’s spotless appearance.

Outcome

The transformation was stunning. The patio, once plagued by black lichen stains, was returned to its natural state. The customer was thrilled with the outcome, noting a major upgrade in the appearance and usability of their outdoor space.

Customer Feedback

“We couldn’t be more pleased with the outcome! The patio has been completely transformed, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was professional and efficient, delivering outstanding results. We’ve already scheduled annual visits to keep our patio in top condition. We strongly recommend them to others!” – Satisfied Customer

Summary

This case study shows Mr Clever Clean’s skill in dealing with stubborn outdoor stains. By applying state-of-the-art technology and solutions, we can restore any outdoor space to their former glory. Our dedication to top-notch service guarantees outstanding outcomes every time.