Introduction

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning projects across the United Kingdom. Recently, a customer approached us in Swadlincote with a significant black lichen infestation on their patio. The lichen had entirely masked the original color of the patio, making the patio unsightly and uninviting. Despite their efforts with a standard home pressure washer, the customer was unable to clean off the grime and had felt discouraged. This report details how we brought back their patio to its beautiful state.

Client Issues

• Black Lichen Infestation: The patio was covered with pervasive black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which proved ineffective and did not resolve the issue.

Our Approach

Upon being called, we promptly conducted a detailed evaluation to determine the severity of the lichen problem and plan an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We visited the customer’s property to assess the severity of the lichen infestation and evaluate the challenges involved. We discussed our cleaning plan and offered a price estimate, which the customer accepted.

2. Scheduling and Preparation: We set up the cleaning at a suitable date for the customer. On the day of the service, we set up our commercial-grade pressure washer and a 21-inch flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The 21-inch flat surface cleaner worked through the layers of grime and removed approximately 95% of the black lichen staining, reviving much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a specialized solution designed to prevent rapid regrowth. This important stage keeps organic contaminants at bay, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to review the patio. They were thrilled with the results and did not identify any areas needing further attention. The customer gave us the go-ahead, sharing their happiness with the results.

6. Annual Maintenance Plan: Impressed with the results, the customer asked for an annual maintenance service. We planned to revisit annually to redo the cleaning, preserving the patio’s beautiful look.

Transformation

The transformation was remarkable. The patio, once plagued by black lichen stains, was restored to its original color and beauty. The customer was delighted with the outcome, noting a major upgrade in the appearance and usability of their outdoor space.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can use our patio just like before. The team from Mr Clever Clean was thorough and courteous, delivering outstanding results. We’ve already arranged for them to come back annually to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Final Thoughts

This case study exemplifies Mr Clever Clean’s expertise in dealing with stubborn outdoor stains. By employing top-quality tools and methods, we can restore any outdoor space to their original beauty. Our dedication to top-notch service ensures outstanding outcomes every time.