Case Study Summary

At Mr Clever Clean, we specialize in tackling the toughest exterior cleaning challenges across the United Kingdom. Recently, a client approached us in Sutton with a significant black lichen infestation on their patio. The lichen had entirely masked the intended appearance of the patio, making the patio unsightly and uninviting. Despite their attempts with a domestic jet wash from B&Q, the customer was unable to clean off the grime and had started losing hope. This case study details how we restored their patio to its beautiful state.

Obstacles Faced

• Black Lichen Infestation: The patio was dominated with entrenched black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which failed to make a difference and did not resolve the issue.

Our Approach

Upon being reached out to, we immediately conducted a detailed evaluation to determine the severity of the lichen problem and develop an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to examine the severity of the lichen infestation and evaluate the scope of the project. We explained our approach in detail and presented a quote, which the customer approved.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of the service, we prepared our high-powered cleaning equipment and a large-surface cleaning tool to guarantee a deep clean.

3. Commercial Pressure Washing: Using our specialized equipment, we commenced the cleaning process. The 21-inch flat surface cleaner effectively cut through the dirt and took off most of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a gentle cleaning formula designed to break the cycle of organic growth. This essential phase stops future infestations, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we asked the customer to review the patio. They were thrilled with the results and did not see any issues. The customer gave us the go-ahead, expressing their delight with the transformation.

6. Annual Maintenance Plan: Thrilled with the results, the customer requested an annual maintenance service. We agreed to return annually to redo the cleaning, keeping the patio’s pristine condition.

Outcome

The change was amazing. The patio, once overrun by black lichen stains, was brought back to its original color and beauty. The customer was thrilled with the outcome, noting a significant improvement in the appearance and usability of their patio area.

Customer Review

“We couldn’t be more pleased with the outcome! The patio has been completely transformed, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was skilled and dedicated, delivering outstanding results. We’ve already arranged for them to come back annually to keep our patio looking its best. Their service is truly unmatched!” – Satisfied Customer

Final Thoughts

This experience demonstrates Mr Clever Clean’s specialization in dealing with stubborn outdoor stains. By employing top-quality tools and methods, we help bring outdoor areas back to life to their original beauty. Our commitment to quality and customer satisfaction delivers exceptional results every time.