Case Study Summary

At Mr Clever Clean, we specialize in tackling the toughest exterior cleaning challenges across the United Kingdom. Recently, a customer approached us in Sutton in Ashfield with a persistent black lichen infestation on their patio. The lichen had completely obscured the natural look of the patio, making the area unsightly and uninviting. Despite their efforts with a domestic jet wash from B&Q, the customer was unable to clean off the grime and had felt discouraged. This project summary details how we renewed their patio to its original beauty.

Client Issues

• Black Lichen Infestation: The patio was plagued with stubborn black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which only left streaks and did not resolve the issue.

Cleaning Process

Upon being contacted, we immediately conducted a property assessment to determine the severity of the lichen problem and formulate an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We visited the customer’s property to examine the severity of the lichen infestation and understand the difficulties faced. We discussed our cleaning plan and presented a quote, which the customer approved.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of the service, we set up our industrial-strength washer and a 21-inch flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our specialized equipment, we commenced the cleaning process. The 21-inch flat surface cleaner effectively cut through the dirt and removed approximately 95% of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a soft wash solution designed to prevent rapid regrowth. This important stage keeps organic contaminants at bay, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we invited the customer to inspect the patio. They were very pleased with the results and did not identify any areas needing further attention. The customer gave us the go-ahead, showing appreciation for the outcome.

6. Annual Maintenance Plan: Impressed with the results, the customer requested an annual maintenance service. We planned to revisit annually to redo the cleaning, keeping the patio’s spotless appearance.

Transformation

The improvement was amazing. The patio, once dominated by black lichen stains, was restored to its bright, clean appearance. The customer was thrilled with the outcome, noting a significant improvement in the beauty and comfort of their entertaining area.

Customer Review

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was professional and efficient, delivering exceptional service. We’ve already arranged for them to come back annually to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Summary

This experience demonstrates Mr Clever Clean’s expertise in dealing with severe lichen infestations. By employing top-quality tools and methods, we are able to rejuvenate patios and more to their best condition. Our focus on excellent results and happy clients delivers outstanding outcomes every time.