Case Study Summary

At Mr Clever Clean, we specialize in tackling the most challenging exterior cleaning challenges across the United Kingdom. Recently, a client approached us in Strood with a significant black lichen infestation on their patio. The lichen had covered up the original color of the patio, making the patio dull and unappealing. Despite their efforts with a standard home pressure washer, the customer was unable to get rid of the stains and had started losing hope. This case study details how we brought back their patio to its former glory.

Client Issues

• Black Lichen Infestation: The patio was covered with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and could not eliminate the stains.

Solution

Upon being reached out to, we immediately conducted a detailed evaluation to understand the scale of the cleaning required and formulate an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to examine the severity of the lichen infestation and understand the difficulties faced. We provided a thorough explanation of our method and offered a price estimate, which the customer approved.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of the service, we assembled our commercial-grade pressure washer and a large-surface cleaning tool to deliver effective results.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The advanced cleaner quickly removed debris and eliminated the majority of the black lichen staining, bringing back much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a specialized solution designed to prevent rapid regrowth. This important stage stops future infestations, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we invited the customer to inspect the patio. They were thrilled with the results and did not see any issues. The customer signed off on the work, expressing their delight with the transformation.

6. Annual Maintenance Plan: Thrilled with the results, the customer arranged an annual maintenance service. We set up a plan to come back annually to reapply the soft wash solution, preserving the patio’s beautiful look.

Transformation

The transformation was amazing. The patio, once dominated by black lichen stains, was returned to its natural state. The customer was thrilled with the outcome, noting a major upgrade in the beauty and comfort of their entertaining area.

Customer Feedback

“We are absolutely thrilled with the results! The patio is spotless, and we can use our patio just like before. The team from Mr Clever Clean was skilled and dedicated, delivering exactly what we needed. We’ve already arranged for them to come back annually to keep our patio looking its best. We strongly recommend them to others!” – Satisfied Customer

Conclusion

This case study shows Mr Clever Clean’s specialization in dealing with stubborn outdoor stains. By using advanced equipment and specialized solutions, we help bring outdoor areas back to life to their best condition. Our dedication to top-notch service guarantees outstanding outcomes every time.