Project Overview

At Mr Clever Clean, we focus on tackling the toughest exterior cleaning issues across the United Kingdom. Recently, a property owner approached us in Stretford with a significant black lichen infestation on their patio. The lichen had completely obscured the intended appearance of the patio, making the outdoor space less appealing. Despite their attempts with a store-bought pressure washer, the customer was unable to remove the lichen and had started losing hope. This project summary details how we restored their patio to its original beauty.

Customer Challenges

• Black Lichen Infestation: The patio was covered with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which proved ineffective and did not resolve the issue.

Cleaning Process

Upon being reached out to, we immediately conducted a site survey to determine the severity of the lichen problem and plan an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We went to the customer’s property to evaluate the severity of the lichen infestation and evaluate the difficulties faced. We explained our approach in detail and presented a quote, which the customer agreed to.

2. Scheduling and Preparation: We arranged the cleaning at a convenient date for the customer. On the day of the service, we assembled our high-powered cleaning equipment and a large-surface cleaning tool to deliver effective results.

3. Commercial Pressure Washing: Using our high-pressure equipment, we began the cleaning process. The large surface tool worked through the layers of grime and took off most of the black lichen staining, reviving much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a gentle cleaning formula designed to break the cycle of organic growth. This important stage prevents the rapid return of lichen, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we encouraged the customer to check the patio. They were thrilled with the results and did not identify any areas needing further attention. The customer signed off on the work, expressing their delight with the transformation.

6. Annual Maintenance Plan: Thrilled with the results, the customer asked for an annual maintenance service. We planned to revisit annually to redo the cleaning, preserving the patio’s pristine condition.

Transformation

The transformation was remarkable. The patio, once overrun by black lichen stains, was returned to its bright, clean appearance. The customer was ecstatic with the outcome, noting a significant improvement in the appearance and usability of their outdoor space.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can now relax outside comfortably. The team from Mr Clever Clean was skilled and dedicated, delivering exactly what we needed. We’ve already scheduled annual visits to keep our patio looking its best. Their service is truly unmatched!” – Satisfied Customer

Conclusion

This project exemplifies Mr Clever Clean’s skill in dealing with severe lichen infestations. By employing top-quality tools and methods, we can restore any outdoor space to their original beauty. Our commitment to quality and customer satisfaction ensures satisfaction every time.