Case Study Summary

At Mr Clever Clean, we specialize in tackling the most stubborn exterior cleaning issues across the United Kingdom. Recently, a property owner approached us in Stratford-upon-Avon with a significant black lichen infestation on their patio. The lichen had covered up the intended appearance of the patio, making the patio less appealing. Despite their efforts with a domestic jet wash from B&Q, the customer was unable to remove the lichen and had almost given up hope. This project summary details how we renewed their patio to its beautiful state.

Customer Challenges

• Black Lichen Infestation: The patio was dominated with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which proved ineffective and could not eliminate the stains.

Cleaning Process

Upon being reached out to, we immediately conducted a site survey to understand the scale of the cleaning required and plan an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We visited the customer’s property to assess the severity of the lichen infestation and understand the challenges involved. We discussed our cleaning plan and offered a price estimate, which the customer agreed to.

2. Scheduling and Preparation: We set up the cleaning at a suitable date for the customer. On the day of the service, we set up our industrial-strength washer and a large-surface cleaning tool to deliver effective results.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The advanced cleaner worked through the layers of grime and removed approximately 95% of the black lichen staining, reviving much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a soft wash solution designed to inhibit new lichen formation. This essential phase keeps organic contaminants at bay, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we asked the customer to review the patio. They were thrilled with the results and did not identify any areas needing further attention. The customer approved the results, showing appreciation for the outcome.

6. Annual Maintenance Plan: Impressed with the results, the customer asked for an annual maintenance service. We set up a plan to come back annually to redo the cleaning, maintaining the patio’s pristine condition.

Transformation

The improvement was stunning. The patio, once overrun by black lichen stains, was restored to its bright, clean appearance. The customer was ecstatic with the outcome, noting a major upgrade in the appearance and usability of their entertaining area.

Client Testimonial

“The results are fantastic—we’re so happy! The patio is spotless, and we can now relax outside comfortably. The team from Mr Clever Clean was thorough and courteous, delivering exactly what we needed. We’ve already set up a yearly maintenance plan to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Final Thoughts

This experience exemplifies Mr Clever Clean’s expertise in dealing with challenging exterior cleaning projects. By employing top-quality tools and methods, we can restore any outdoor space to their original beauty. Our focus on excellent results and happy clients ensures satisfaction every time.