Project Overview

At Mr Clever Clean, we take pride in tackling the toughest exterior cleaning challenges across the United Kingdom. Recently, a customer approached us in Stoughton with a severe black lichen infestation on their patio. The lichen had completely obscured the intended appearance of the patio, making the patio dull and unappealing. Despite their multiple tries with a standard home pressure washer, the customer was unable to get rid of the stains and had started losing hope. This case study details how we renewed their patio to its beautiful state.

Client Issues

• Black Lichen Infestation: The patio was covered with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which failed to make a difference and did not remove the lichen.

Cleaning Process

Upon being called, we immediately conducted a detailed evaluation to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We inspected the customer’s property to examine the severity of the lichen infestation and evaluate the scope of the project. We provided a thorough explanation of our method and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We set up the cleaning at a convenient date for the customer. On the day of the service, we assembled our industrial-strength washer and a large-surface cleaning tool to guarantee a deep clean.

3. Commercial Pressure Washing: Using our specialized equipment, we started the cleaning process. The advanced cleaner worked through the layers of grime and took off most of the black lichen staining, bringing back much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a soft wash solution designed to prevent rapid regrowth. This crucial step stops future infestations, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we invited the customer to check the patio. They were thrilled with the results and did not see any issues. The customer signed off on the work, showing appreciation for the outcome.

6. Annual Maintenance Plan: Pleased with the results, the customer arranged an annual maintenance service. We planned to revisit annually to reapply the soft wash solution, preserving the patio’s beautiful look.

Transformation

The change was amazing. The patio, once overrun by black lichen stains, was returned to its bright, clean appearance. The customer was delighted with the outcome, noting a major upgrade in the appearance and usability of their patio area.

Customer Feedback

“We couldn’t be more pleased with the outcome! The patio has been completely transformed, and we can now relax outside comfortably. The team from Mr Clever Clean was skilled and dedicated, delivering exactly what we needed. We’ve already arranged for them to come back annually to keep our patio pristine. We strongly recommend them to others!” – Satisfied Customer

Summary

This case study shows Mr Clever Clean’s specialization in dealing with severe lichen infestations. By applying state-of-the-art technology and solutions, we help bring outdoor areas back to life to their former glory. Our commitment to quality and customer satisfaction guarantees outstanding outcomes every time.