Introduction

At Mr Clever Clean, we specialize in tackling the most challenging exterior cleaning projects across the United Kingdom. Recently, a client approached us in Stoke-upon-Trent with a severe black lichen infestation on their patio. The lichen had entirely masked the intended appearance of the patio, making the area dull and unappealing. Despite their efforts with a store-bought pressure washer, the customer was unable to get rid of the stains and had felt discouraged. This report details how we renewed their patio to its original beauty.

Obstacles Faced

• Black Lichen Infestation: The patio was dominated with entrenched black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which failed to make a difference and did not resolve the issue.

Solution

Upon being reached out to, we promptly conducted a property assessment to determine the severity of the lichen problem and develop an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to examine the severity of the lichen infestation and understand the difficulties faced. We discussed our cleaning plan and presented a quote, which the customer agreed to.

2. Scheduling and Preparation: We set up the cleaning at a suitable date for the customer. On the day of the service, we prepared our high-powered cleaning equipment and a 21-inch flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our high-pressure equipment, we began the cleaning process. The large surface tool worked through the layers of grime and removed approximately 95% of the black lichen staining, restoring much of the patio’s natural look.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a soft wash solution designed to inhibit new lichen formation. This important stage prevents the rapid return of lichen, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we encouraged the customer to check the patio. They were very pleased with the results and did not identify any areas needing further attention. The customer approved the results, showing appreciation for the outcome.

6. Annual Maintenance Plan: Thrilled with the results, the customer requested an annual maintenance service. We set up a plan to come back annually to redo the cleaning, preserving the patio’s pristine condition.

Results

The change was stunning. The patio, once dominated by black lichen stains, was restored to its natural state. The customer was thrilled with the outcome, noting a noticeable difference in the look and functionality of their entertaining area.

Customer Review

“We are absolutely thrilled with the results! The patio looks brand new, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was thorough and courteous, delivering outstanding results. We’ve already scheduled annual visits to keep our patio in top condition. Their service is truly unmatched!” – Satisfied Customer

Summary

This experience exemplifies Mr Clever Clean’s expertise in dealing with challenging exterior cleaning projects. By using advanced equipment and specialized solutions, we help bring outdoor areas back to life to their former glory. Our commitment to quality and customer satisfaction delivers outstanding outcomes every time.