Case Study Summary

At Mr Clever Clean, we specialize in tackling the most challenging exterior cleaning issues across the United Kingdom. Recently, a client approached us in Stockport with a persistent black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the area dull and unappealing. Despite their efforts with a domestic jet wash from B&Q, the customer was unable to get rid of the stains and had felt discouraged. This report details how we restored their patio to its original beauty.

Client Issues

• Black Lichen Infestation: The patio was plagued with entrenched black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which failed to make a difference and could not eliminate the stains.

Our Approach

Upon being contacted, we quickly conducted a site survey to understand the scale of the cleaning required and plan an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We went to the customer’s property to assess the severity of the lichen infestation and evaluate the difficulties faced. We discussed our cleaning plan and presented a quote, which the customer accepted.

2. Scheduling and Preparation: We set up the cleaning at a convenient date for the customer. On the day of the service, we prepared our high-powered cleaning equipment and a specialized flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The advanced cleaner quickly removed debris and eliminated the majority of the black lichen staining, reviving much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a gentle cleaning formula designed to break the cycle of organic growth. This important stage keeps organic contaminants at bay, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we invited the customer to review the patio. They were very pleased with the results and did not identify any areas needing further attention. The customer signed off on the work, showing appreciation for the outcome.

6. Annual Maintenance Plan: Pleased with the results, the customer requested an annual maintenance service. We planned to revisit annually to reapply the soft wash solution, maintaining the patio’s beautiful look.

Outcome

The improvement was remarkable. The patio, once plagued by black lichen stains, was brought back to its original color and beauty. The customer was thrilled with the outcome, noting a major upgrade in the beauty and comfort of their patio area.

Customer Feedback

“We are absolutely thrilled with the results! The patio has been completely transformed, and we can now relax outside comfortably. The team from Mr Clever Clean was professional and efficient, delivering exceptional service. We’ve already scheduled annual visits to keep our patio pristine. Highly recommend their services!” – Satisfied Customer

Summary

This project demonstrates Mr Clever Clean’s skill in dealing with severe lichen infestations. By employing top-quality tools and methods, we are able to rejuvenate patios and more to their original beauty. Our focus on excellent results and happy clients guarantees outstanding outcomes every time.