Case Study Summary

At Mr Clever Clean, we focus on tackling the most challenging exterior cleaning challenges across the United Kingdom. Recently, a property owner approached us in Stockland Green with a persistent black lichen infestation on their patio. The lichen had covered up the intended appearance of the patio, making the patio dull and unappealing. Despite their multiple tries with a standard home pressure washer, the customer was unable to clean off the grime and had almost given up hope. This project summary details how we brought back their patio to its beautiful state.

Obstacles Faced

• Black Lichen Infestation: The patio was dominated with pervasive black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which failed to make a difference and could not eliminate the stains.

Cleaning Process

Upon being contacted, we immediately conducted a detailed evaluation to understand the scale of the cleaning required and develop an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the customer’s property to evaluate the severity of the lichen infestation and understand the scope of the project. We provided a thorough explanation of our method and offered a price estimate, which the customer accepted.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of the service, we set up our commercial-grade pressure washer and a specialized flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our powerful equipment, we began the cleaning process. The large surface tool effectively cut through the dirt and removed approximately 95% of the black lichen staining, restoring much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a gentle cleaning formula designed to inhibit new lichen formation. This crucial step keeps organic contaminants at bay, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to inspect the patio. They were thrilled with the results and did not see any issues. The customer signed off on the work, sharing their happiness with the results.

6. Annual Maintenance Plan: Impressed with the results, the customer arranged an annual maintenance service. We planned to revisit annually to reapply the soft wash solution, keeping the patio’s beautiful look.

Transformation

The change was remarkable. The patio, once overrun by black lichen stains, was returned to its original color and beauty. The customer was delighted with the outcome, noting a major upgrade in the appearance and usability of their outdoor space.

Customer Feedback

“We couldn’t be more pleased with the outcome! The patio is spotless, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was professional and efficient, delivering exactly what we needed. We’ve already scheduled annual visits to keep our patio pristine. We strongly recommend them to others!” – Satisfied Customer

Summary

This case study demonstrates Mr Clever Clean’s specialization in dealing with severe lichen infestations. By employing top-quality tools and methods, we help bring outdoor areas back to life to their best condition. Our commitment to quality and customer satisfaction guarantees outstanding outcomes every time.