Project Overview

At Mr Clever Clean, we take pride in tackling the most challenging exterior cleaning issues across the United Kingdom. Recently, a client approached us in Stirling with a severe black lichen infestation on their patio. The lichen had completely obscured the intended appearance of the patio, making the outdoor space less appealing. Despite their multiple tries with a standard home pressure washer, the customer was unable to remove the lichen and had almost given up hope. This report details how we brought back their patio to its beautiful state.

Client Issues

• Black Lichen Infestation: The patio was dominated with pervasive black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which proved ineffective and did not resolve the issue.

Cleaning Process

Upon being reached out to, we immediately conducted a property assessment to determine the severity of the lichen problem and plan an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We inspected the customer’s property to examine the severity of the lichen infestation and identify the difficulties faced. We provided a thorough explanation of our method and offered a price estimate, which the customer agreed to.

2. Scheduling and Preparation: We arranged the cleaning at a convenient date for the customer. On the day of the service, we prepared our industrial-strength washer and a specialized flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our powerful equipment, we began the cleaning process. The large surface tool worked through the layers of grime and removed approximately 95% of the black lichen staining, restoring much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a soft wash solution designed to prevent rapid regrowth. This important stage prevents the rapid return of lichen, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we asked the customer to inspect the patio. They were thrilled with the results and did not identify any areas needing further attention. The customer signed off on the work, expressing their delight with the transformation.

6. Annual Maintenance Plan: Impressed with the results, the customer requested an annual maintenance service. We agreed to return annually to reapply the soft wash solution, keeping the patio’s pristine condition.

Outcome

The change was amazing. The patio, once plagued by black lichen stains, was brought back to its natural state. The customer was delighted with the outcome, noting a significant improvement in the appearance and usability of their patio area.

Customer Feedback

“We couldn’t be more pleased with the outcome! The patio is spotless, and we can use our patio just like before. The team from Mr Clever Clean was professional and efficient, delivering outstanding results. We’ve already arranged for them to come back annually to keep our patio looking its best. Highly recommend their services!” – Satisfied Customer

Final Thoughts

This case study exemplifies Mr Clever Clean’s expertise in dealing with stubborn outdoor stains. By using advanced equipment and specialized solutions, we are able to rejuvenate patios and more to their best condition. Our commitment to quality and customer satisfaction ensures outstanding outcomes every time.