Introduction

At Mr Clever Clean, we take pride in tackling the toughest exterior cleaning issues across the United Kingdom. Recently, a client approached us in Stamford with a persistent black lichen infestation on their patio. The lichen had entirely masked the intended appearance of the patio, making the area dull and unappealing. Despite their attempts with a domestic jet wash from B&Q, the customer was unable to get rid of the stains and had started losing hope. This case study details how we brought back their patio to its beautiful state.

Customer Challenges

• Black Lichen Infestation: The patio was covered with stubborn black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and did not remove the lichen.

Cleaning Process

Upon being contacted, we quickly conducted a property assessment to understand the scale of the cleaning required and formulate an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We visited the customer’s property to examine the severity of the lichen infestation and identify the scope of the project. We discussed our cleaning plan and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of the service, we set up our high-powered cleaning equipment and a 21-inch flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our powerful equipment, we began the cleaning process. The advanced cleaner quickly removed debris and eliminated the majority of the black lichen staining, bringing back much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a soft wash solution designed to inhibit new lichen formation. This important stage stops future infestations, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we encouraged the customer to inspect the patio. They were thrilled with the results and did not find any spots that needed more work. The customer signed off on the work, sharing their happiness with the results.

6. Annual Maintenance Plan: Thrilled with the results, the customer arranged an annual maintenance service. We set up a plan to come back annually to reapply the soft wash solution, keeping the patio’s beautiful look.

Outcome

The transformation was amazing. The patio, once overrun by black lichen stains, was restored to its bright, clean appearance. The customer was thrilled with the outcome, noting a significant improvement in the appearance and usability of their patio area.

Client Testimonial

“We are absolutely thrilled with the results! The patio looks brand new, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was thorough and courteous, delivering outstanding results. We’ve already arranged for them to come back annually to keep our patio looking its best. We strongly recommend them to others!” – Satisfied Customer

Summary

This project shows Mr Clever Clean’s specialization in dealing with stubborn outdoor stains. By employing top-quality tools and methods, we help bring outdoor areas back to life to their former glory. Our dedication to top-notch service ensures exceptional results every time.