Introduction

At Mr Clever Clean, we take pride in tackling the most challenging exterior cleaning issues across the United Kingdom. Recently, a client approached us in St Neots with a persistent black lichen infestation on their patio. The lichen had completely obscured the original color of the patio, making the area less appealing. Despite their efforts with a domestic jet wash from B&Q, the customer was unable to get rid of the stains and had felt discouraged. This project summary details how we renewed their patio to its beautiful state.

Client Issues

• Black Lichen Infestation: The patio was dominated with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which only left streaks and did not remove the lichen.

Cleaning Process

Upon being contacted, we quickly conducted a detailed evaluation to understand the scale of the cleaning required and develop an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We inspected the customer’s property to examine the severity of the lichen infestation and evaluate the difficulties faced. We provided a thorough explanation of our method and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning at a suitable date for the customer. On the day of the service, we set up our high-powered cleaning equipment and a specialized flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our high-pressure equipment, we commenced the cleaning process. The 21-inch flat surface cleaner quickly removed debris and eliminated the majority of the black lichen staining, bringing back much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a gentle cleaning formula designed to inhibit new lichen formation. This essential phase prevents the rapid return of lichen, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to inspect the patio. They were extremely satisfied with the results and did not find any spots that needed more work. The customer approved the results, showing appreciation for the outcome.

6. Annual Maintenance Plan: Thrilled with the results, the customer requested an annual maintenance service. We set up a plan to come back annually to redo the cleaning, keeping the patio’s beautiful look.

Transformation

The improvement was amazing. The patio, once plagued by black lichen stains, was returned to its bright, clean appearance. The customer was ecstatic with the outcome, noting a major upgrade in the beauty and comfort of their patio area.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio is spotless, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was skilled and dedicated, delivering exactly what we needed. We’ve already arranged for them to come back annually to keep our patio looking its best. Highly recommend their services!” – Satisfied Customer

Summary

This case study shows Mr Clever Clean’s expertise in dealing with severe lichen infestations. By applying state-of-the-art technology and solutions, we can restore any outdoor space to their former glory. Our focus on excellent results and happy clients delivers outstanding outcomes every time.