Case Study Summary

At Mr Clever Clean, we take pride in tackling the toughest exterior cleaning issues across the United Kingdom. Recently, a property owner approached us in St Julians with a significant black lichen infestation on their patio. The lichen had covered up the original color of the patio, making the patio dull and unappealing. Despite their efforts with a domestic jet wash from B&Q, the customer was unable to clean off the grime and had felt discouraged. This case study details how we renewed their patio to its beautiful state.

Customer Challenges

• Black Lichen Infestation: The patio was covered with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and did not remove the lichen.

Solution

Upon being called, we immediately conducted a site survey to understand the scale of the cleaning required and formulate an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We went to the customer’s property to assess the severity of the lichen infestation and understand the challenges involved. We provided a thorough explanation of our method and offered a price estimate, which the customer accepted.

2. Scheduling and Preparation: We set up the cleaning at a convenient date for the customer. On the day of the service, we prepared our industrial-strength washer and a large-surface cleaning tool to deliver effective results.

3. Commercial Pressure Washing: Using our high-pressure equipment, we commenced the cleaning process. The advanced cleaner quickly removed debris and took off most of the black lichen staining, reviving much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a soft wash solution designed to inhibit new lichen formation. This important stage keeps organic contaminants at bay, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we invited the customer to check the patio. They were thrilled with the results and did not see any issues. The customer approved the results, showing appreciation for the outcome.

6. Annual Maintenance Plan: Thrilled with the results, the customer asked for an annual maintenance service. We agreed to return annually to reapply the soft wash solution, maintaining the patio’s spotless appearance.

Transformation

The change was remarkable. The patio, once plagued by black lichen stains, was brought back to its original color and beauty. The customer was thrilled with the outcome, noting a significant improvement in the beauty and comfort of their outdoor space.

Customer Review

“The results are fantastic—we’re so happy! The patio is spotless, and we can use our patio just like before. The team from Mr Clever Clean was skilled and dedicated, delivering outstanding results. We’ve already arranged for them to come back annually to keep our patio in top condition. Their service is truly unmatched!” – Satisfied Customer

Summary

This case study shows Mr Clever Clean’s expertise in dealing with challenging exterior cleaning projects. By employing top-quality tools and methods, we help bring outdoor areas back to life to their former glory. Our dedication to top-notch service delivers exceptional results every time.