Project Overview

At Mr Clever Clean, we take pride in tackling the most challenging exterior cleaning issues across the United Kingdom. Recently, a client approached us in St Austell with a significant black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the patio less appealing. Despite their efforts with a standard home pressure washer, the customer was unable to get rid of the stains and had almost given up hope. This report details how we renewed their patio to its original beauty.

Client Issues

• Black Lichen Infestation: The patio was covered with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which only left streaks and did not resolve the issue.

Cleaning Process

Upon being reached out to, we promptly conducted a site survey to understand the scale of the cleaning required and develop an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We went to the customer’s property to evaluate the severity of the lichen infestation and identify the difficulties faced. We provided a thorough explanation of our method and presented a quote, which the customer agreed to.

2. Scheduling and Preparation: We scheduled the cleaning at a agreed date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a 21-inch flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The advanced cleaner quickly removed debris and removed approximately 95% of the black lichen staining, restoring much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a gentle cleaning formula designed to break the cycle of organic growth. This crucial step stops future infestations, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to review the patio. They were very pleased with the results and did not find any spots that needed more work. The customer signed off on the work, sharing their happiness with the results.

6. Annual Maintenance Plan: Impressed with the results, the customer asked for an annual maintenance service. We planned to revisit annually to perform a maintenance wash, preserving the patio’s beautiful look.

Results

The improvement was remarkable. The patio, once plagued by black lichen stains, was returned to its original color and beauty. The customer was delighted with the outcome, noting a significant improvement in the beauty and comfort of their entertaining area.

Customer Review

“We couldn’t be more pleased with the outcome! The patio is spotless, and we can use our patio just like before. The team from Mr Clever Clean was professional and efficient, delivering exceptional service. We’ve already scheduled annual visits to keep our patio pristine. Their service is truly unmatched!” – Satisfied Customer

Conclusion

This case study exemplifies Mr Clever Clean’s expertise in dealing with challenging exterior cleaning projects. By applying state-of-the-art technology and solutions, we help bring outdoor areas back to life to their best condition. Our commitment to quality and customer satisfaction guarantees exceptional results every time.