Introduction

At Mr Clever Clean, we take pride in tackling the most stubborn exterior cleaning issues across the United Kingdom. Recently, a client approached us in Spennymoor with a persistent black lichen infestation on their patio. The lichen had entirely masked the natural look of the patio, making the area dull and unappealing. Despite their efforts with a standard home pressure washer, the customer was unable to clean off the grime and had felt discouraged. This case study details how we restored their patio to its beautiful state.

Obstacles Faced

• Black Lichen Infestation: The patio was covered with pervasive black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which proved ineffective and did not remove the lichen.

Cleaning Process

Upon being called, we quickly conducted a property assessment to assess the extent of the infestation and develop an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the customer’s property to examine the severity of the lichen infestation and identify the difficulties faced. We provided a thorough explanation of our method and provided a quotation, which the customer agreed to.

2. Scheduling and Preparation: We set up the cleaning at a agreed date for the customer. On the day of the service, we prepared our industrial-strength washer and a 21-inch flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our specialized equipment, we began the cleaning process. The large surface tool worked through the layers of grime and eliminated the majority of the black lichen staining, restoring much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a soft wash solution designed to break the cycle of organic growth. This important stage prevents the rapid return of lichen, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we encouraged the customer to review the patio. They were thrilled with the results and did not see any issues. The customer signed off on the work, showing appreciation for the outcome.

6. Annual Maintenance Plan: Pleased with the results, the customer asked for an annual maintenance service. We planned to revisit annually to reapply the soft wash solution, keeping the patio’s pristine condition.

Results

The change was stunning. The patio, once dominated by black lichen stains, was returned to its bright, clean appearance. The customer was thrilled with the outcome, noting a significant improvement in the appearance and usability of their patio area.

Customer Feedback

“The results are fantastic—we’re so happy! The patio is spotless, and we can use our patio just like before. The team from Mr Clever Clean was thorough and courteous, delivering exactly what we needed. We’ve already set up a yearly maintenance plan to keep our patio in top condition. Their service is truly unmatched!” – Satisfied Customer

Conclusion

This experience demonstrates Mr Clever Clean’s expertise in dealing with challenging exterior cleaning projects. By employing top-quality tools and methods, we can restore any outdoor space to their former glory. Our commitment to quality and customer satisfaction guarantees outstanding outcomes every time.