Project Overview

At Mr Clever Clean, we take pride in tackling the toughest exterior cleaning challenges across the United Kingdom. Recently, a property owner approached us in Southampton with a persistent black lichen infestation on their patio. The lichen had covered up the intended appearance of the patio, making the outdoor space dull and unappealing. Despite their attempts with a standard home pressure washer, the customer was unable to remove the lichen and had felt discouraged. This case study details how we brought back their patio to its original beauty.

Obstacles Faced

• Black Lichen Infestation: The patio was plagued with pervasive black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which failed to make a difference and did not remove the lichen.

Cleaning Process

Upon being contacted, we promptly conducted a site survey to assess the extent of the infestation and develop an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We went to the customer’s property to evaluate the severity of the lichen infestation and evaluate the scope of the project. We provided a thorough explanation of our method and offered a price estimate, which the customer accepted.

2. Scheduling and Preparation: We set up the cleaning at a convenient date for the customer. On the day of the service, we set up our commercial-grade pressure washer and a 21-inch flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our specialized equipment, we began the cleaning process. The 21-inch flat surface cleaner worked through the layers of grime and eliminated the majority of the black lichen staining, restoring much of the patio’s natural look.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a gentle cleaning formula designed to inhibit new lichen formation. This crucial step prevents the rapid return of lichen, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we encouraged the customer to check the patio. They were very pleased with the results and did not identify any areas needing further attention. The customer gave us the go-ahead, showing appreciation for the outcome.

6. Annual Maintenance Plan: Pleased with the results, the customer asked for an annual maintenance service. We set up a plan to come back annually to redo the cleaning, maintaining the patio’s beautiful look.

Outcome

The change was stunning. The patio, once dominated by black lichen stains, was restored to its bright, clean appearance. The customer was ecstatic with the outcome, noting a major upgrade in the look and functionality of their patio area.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was skilled and dedicated, delivering exceptional service. We’ve already scheduled annual visits to keep our patio pristine. Highly recommend their services!” – Satisfied Customer

Final Thoughts

This case study exemplifies Mr Clever Clean’s expertise in dealing with stubborn outdoor stains. By using advanced equipment and specialized solutions, we can restore any outdoor space to their former glory. Our focus on excellent results and happy clients delivers satisfaction every time.