Project Overview

At Mr Clever Clean, we take pride in tackling the toughest exterior cleaning issues across the United Kingdom. Recently, a customer approached us in South Shields with a persistent black lichen infestation on their patio. The lichen had covered up the original color of the patio, making the outdoor space unsightly and uninviting. Despite their multiple tries with a store-bought pressure washer, the customer was unable to clean off the grime and had almost given up hope. This case study details how we brought back their patio to its original beauty.

Obstacles Faced

• Black Lichen Infestation: The patio was dominated with entrenched black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which proved ineffective and did not resolve the issue.

Solution

Upon being reached out to, we quickly conducted a detailed evaluation to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to assess the severity of the lichen infestation and understand the scope of the project. We provided a thorough explanation of our method and offered a price estimate, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning at a agreed date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a large-surface cleaning tool to deliver effective results.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The large surface tool quickly removed debris and removed approximately 95% of the black lichen staining, restoring much of the patio’s natural look.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a soft wash solution designed to prevent rapid regrowth. This essential phase stops future infestations, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we encouraged the customer to inspect the patio. They were extremely satisfied with the results and did not find any spots that needed more work. The customer approved the results, sharing their happiness with the results.

6. Annual Maintenance Plan: Impressed with the results, the customer asked for an annual maintenance service. We set up a plan to come back annually to perform a maintenance wash, preserving the patio’s pristine condition.

Outcome

The change was stunning. The patio, once overrun by black lichen stains, was restored to its natural state. The customer was thrilled with the outcome, noting a noticeable difference in the appearance and usability of their entertaining area.

Customer Feedback

“We couldn’t be more pleased with the outcome! The patio is spotless, and we can use our patio just like before. The team from Mr Clever Clean was skilled and dedicated, delivering exceptional service. We’ve already set up a yearly maintenance plan to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Summary

This project demonstrates Mr Clever Clean’s specialization in dealing with stubborn outdoor stains. By using advanced equipment and specialized solutions, we can restore any outdoor space to their original beauty. Our commitment to quality and customer satisfaction ensures satisfaction every time.