Project Overview

At Mr Clever Clean, we take pride in tackling the most challenging exterior cleaning challenges across the United Kingdom. Recently, a client approached us in South Ockendon with a severe black lichen infestation on their patio. The lichen had covered up the original color of the patio, making the area dull and unappealing. Despite their multiple tries with a standard home pressure washer, the customer was unable to remove the lichen and had almost given up hope. This case study details how we restored their patio to its beautiful state.

Client Issues

• Black Lichen Infestation: The patio was covered with pervasive black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which failed to make a difference and did not remove the lichen.

Our Approach

Upon being reached out to, we immediately conducted a property assessment to determine the severity of the lichen problem and develop an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We visited the customer’s property to examine the severity of the lichen infestation and evaluate the scope of the project. We explained our approach in detail and offered a price estimate, which the customer agreed to.

2. Scheduling and Preparation: We set up the cleaning at a convenient date for the customer. On the day of the service, we prepared our high-powered cleaning equipment and a specialized flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our powerful equipment, we began the cleaning process. The advanced cleaner worked through the layers of grime and took off most of the black lichen staining, bringing back much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a soft wash solution designed to prevent rapid regrowth. This essential phase keeps organic contaminants at bay, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we encouraged the customer to review the patio. They were extremely satisfied with the results and did not identify any areas needing further attention. The customer gave us the go-ahead, expressing their delight with the transformation.

6. Annual Maintenance Plan: Pleased with the results, the customer arranged an annual maintenance service. We set up a plan to come back annually to perform a maintenance wash, keeping the patio’s beautiful look.

Results

The improvement was remarkable. The patio, once plagued by black lichen stains, was returned to its natural state. The customer was delighted with the outcome, noting a noticeable difference in the appearance and usability of their patio area.

Customer Feedback

“We are absolutely thrilled with the results! The patio is spotless, and we can use our patio just like before. The team from Mr Clever Clean was skilled and dedicated, delivering exceptional service. We’ve already scheduled annual visits to keep our patio in top condition. Their service is truly unmatched!” – Satisfied Customer

Summary

This experience demonstrates Mr Clever Clean’s skill in dealing with stubborn outdoor stains. By applying state-of-the-art technology and solutions, we are able to rejuvenate patios and more to their best condition. Our focus on excellent results and happy clients delivers satisfaction every time.