Case Study Summary

At Mr Clever Clean, we focus on tackling the most challenging exterior cleaning issues across the United Kingdom. Recently, a property owner approached us in Sopwell with a persistent black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the patio dull and unappealing. Despite their efforts with a store-bought pressure washer, the customer was unable to get rid of the stains and had almost given up hope. This report details how we brought back their patio to its beautiful state.

Customer Challenges

• Black Lichen Infestation: The patio was dominated with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which proved ineffective and did not resolve the issue.

Our Approach

Upon being contacted, we quickly conducted a property assessment to determine the severity of the lichen problem and formulate an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We visited the customer’s property to assess the severity of the lichen infestation and evaluate the challenges involved. We provided a thorough explanation of our method and offered a price estimate, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning at a suitable date for the customer. On the day of the service, we prepared our industrial-strength washer and a large-surface cleaning tool to deliver effective results.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The 21-inch flat surface cleaner quickly removed debris and removed approximately 95% of the black lichen staining, restoring much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a gentle cleaning formula designed to inhibit new lichen formation. This important stage prevents the rapid return of lichen, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we encouraged the customer to check the patio. They were very pleased with the results and did not see any issues. The customer signed off on the work, showing appreciation for the outcome.

6. Annual Maintenance Plan: Thrilled with the results, the customer arranged an annual maintenance service. We set up a plan to come back annually to reapply the soft wash solution, maintaining the patio’s beautiful look.

Transformation

The change was stunning. The patio, once plagued by black lichen stains, was restored to its natural state. The customer was ecstatic with the outcome, noting a noticeable difference in the beauty and comfort of their entertaining area.

Client Testimonial

“The results are fantastic—we’re so happy! The patio looks brand new, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was skilled and dedicated, delivering exactly what we needed. We’ve already scheduled annual visits to keep our patio looking its best. Highly recommend their services!” – Satisfied Customer

Final Thoughts

This project exemplifies Mr Clever Clean’s specialization in dealing with challenging exterior cleaning projects. By employing top-quality tools and methods, we help bring outdoor areas back to life to their best condition. Our focus on excellent results and happy clients delivers outstanding outcomes every time.