Introduction

At Mr Clever Clean, we focus on tackling the toughest exterior cleaning challenges across the United Kingdom. Recently, a customer approached us in Soho with a severe black lichen infestation on their patio. The lichen had completely obscured the natural look of the patio, making the patio unsightly and uninviting. Despite their efforts with a domestic jet wash from B&Q, the customer was unable to clean off the grime and had felt discouraged. This project summary details how we brought back their patio to its beautiful state.

Customer Challenges

• Black Lichen Infestation: The patio was plagued with pervasive black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which failed to make a difference and did not remove the lichen.

Cleaning Process

Upon being contacted, we promptly conducted a detailed evaluation to determine the severity of the lichen problem and formulate an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We visited the customer’s property to assess the severity of the lichen infestation and identify the challenges involved. We discussed our cleaning plan and presented a quote, which the customer agreed to.

2. Scheduling and Preparation: We set up the cleaning at a agreed date for the customer. On the day of the service, we set up our high-powered cleaning equipment and a specialized flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our high-pressure equipment, we started the cleaning process. The advanced cleaner quickly removed debris and removed approximately 95% of the black lichen staining, restoring much of the patio’s natural look.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a gentle cleaning formula designed to prevent rapid regrowth. This important stage prevents the rapid return of lichen, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we asked the customer to check the patio. They were thrilled with the results and did not find any spots that needed more work. The customer signed off on the work, sharing their happiness with the results.

6. Annual Maintenance Plan: Impressed with the results, the customer arranged an annual maintenance service. We agreed to return annually to perform a maintenance wash, keeping the patio’s pristine condition.

Transformation

The improvement was stunning. The patio, once overrun by black lichen stains, was brought back to its original color and beauty. The customer was delighted with the outcome, noting a major upgrade in the appearance and usability of their outdoor space.

Client Testimonial

“The results are fantastic—we’re so happy! The patio looks brand new, and we can use our patio just like before. The team from Mr Clever Clean was skilled and dedicated, delivering exactly what we needed. We’ve already arranged for them to come back annually to keep our patio looking its best. We strongly recommend them to others!” – Satisfied Customer

Final Thoughts

This experience demonstrates Mr Clever Clean’s expertise in dealing with challenging exterior cleaning projects. By employing top-quality tools and methods, we are able to rejuvenate patios and more to their original beauty. Our dedication to top-notch service delivers outstanding outcomes every time.