Case Study Summary

At Mr Clever Clean, we take pride in tackling the most challenging exterior cleaning issues across the United Kingdom. Recently, a property owner approached us in Smallwood with a significant black lichen infestation on their patio. The lichen had completely obscured the original color of the patio, making the outdoor space unsightly and uninviting. Despite their efforts with a domestic jet wash from B&Q, the customer was unable to clean off the grime and had started losing hope. This project summary details how we renewed their patio to its original beauty.

Obstacles Faced

• Black Lichen Infestation: The patio was dominated with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which failed to make a difference and did not remove the lichen.

Our Approach

Upon being reached out to, we promptly conducted a property assessment to assess the extent of the infestation and formulate an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the customer’s property to evaluate the severity of the lichen infestation and understand the challenges involved. We explained our approach in detail and provided a quotation, which the customer approved.

2. Scheduling and Preparation: We arranged the cleaning at a convenient date for the customer. On the day of the service, we set up our industrial-strength washer and a specialized flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our powerful equipment, we began the cleaning process. The advanced cleaner worked through the layers of grime and removed approximately 95% of the black lichen staining, bringing back much of the patio’s natural look.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a soft wash solution designed to prevent rapid regrowth. This crucial step stops future infestations, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we invited the customer to check the patio. They were extremely satisfied with the results and did not find any spots that needed more work. The customer approved the results, expressing their delight with the transformation.

6. Annual Maintenance Plan: Thrilled with the results, the customer arranged an annual maintenance service. We agreed to return annually to perform a maintenance wash, preserving the patio’s beautiful look.

Outcome

The change was remarkable. The patio, once dominated by black lichen stains, was restored to its original color and beauty. The customer was thrilled with the outcome, noting a major upgrade in the look and functionality of their entertaining area.

Customer Review

“We couldn’t be more pleased with the outcome! The patio is spotless, and we can use our patio just like before. The team from Mr Clever Clean was professional and efficient, delivering exactly what we needed. We’ve already scheduled annual visits to keep our patio pristine. We strongly recommend them to others!” – Satisfied Customer

Summary

This project exemplifies Mr Clever Clean’s specialization in dealing with stubborn outdoor stains. By employing top-quality tools and methods, we are able to rejuvenate patios and more to their former glory. Our dedication to top-notch service delivers outstanding outcomes every time.