Case Study Summary

At Mr Clever Clean, we take pride in tackling the toughest exterior cleaning issues across the United Kingdom. Recently, a customer approached us in Slough with a significant black lichen infestation on their patio. The lichen had completely obscured the original color of the patio, making the outdoor space dull and unappealing. Despite their attempts with a store-bought pressure washer, the customer was unable to get rid of the stains and had felt discouraged. This case study details how we brought back their patio to its original beauty.

Client Issues

• Black Lichen Infestation: The patio was dominated with entrenched black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which only left streaks and did not resolve the issue.

Solution

Upon being reached out to, we promptly conducted a detailed evaluation to understand the scale of the cleaning required and formulate an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the customer’s property to evaluate the severity of the lichen infestation and understand the difficulties faced. We provided a thorough explanation of our method and offered a price estimate, which the customer approved.

2. Scheduling and Preparation: We set up the cleaning at a convenient date for the customer. On the day of the service, we prepared our high-powered cleaning equipment and a 21-inch flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our specialized equipment, we started the cleaning process. The advanced cleaner worked through the layers of grime and eliminated the majority of the black lichen staining, bringing back much of the patio’s natural look.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a soft wash solution designed to break the cycle of organic growth. This essential phase keeps organic contaminants at bay, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we encouraged the customer to inspect the patio. They were thrilled with the results and did not find any spots that needed more work. The customer gave us the go-ahead, sharing their happiness with the results.

6. Annual Maintenance Plan: Thrilled with the results, the customer asked for an annual maintenance service. We set up a plan to come back annually to redo the cleaning, preserving the patio’s beautiful look.

Outcome

The change was stunning. The patio, once plagued by black lichen stains, was brought back to its original color and beauty. The customer was thrilled with the outcome, noting a significant improvement in the look and functionality of their patio area.

Customer Feedback

“The results are fantastic—we’re so happy! The patio is spotless, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was skilled and dedicated, delivering outstanding results. We’ve already set up a yearly maintenance plan to keep our patio pristine. Highly recommend their services!” – Satisfied Customer

Summary

This case study demonstrates Mr Clever Clean’s expertise in dealing with stubborn outdoor stains. By applying state-of-the-art technology and solutions, we can restore any outdoor space to their former glory. Our dedication to top-notch service ensures exceptional results every time.