Case Study Summary

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning issues across the United Kingdom. Recently, a customer approached us in Skelmersdale with a significant black lichen infestation on their patio. The lichen had entirely masked the original color of the patio, making the outdoor space less appealing. Despite their efforts with a store-bought pressure washer, the customer was unable to get rid of the stains and had almost given up hope. This project summary details how we renewed their patio to its original beauty.

Obstacles Faced

• Black Lichen Infestation: The patio was plagued with entrenched black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which failed to make a difference and could not eliminate the stains.

Solution

Upon being reached out to, we quickly conducted a site survey to determine the severity of the lichen problem and plan an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We visited the customer’s property to evaluate the severity of the lichen infestation and evaluate the difficulties faced. We discussed our cleaning plan and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We set up the cleaning at a convenient date for the customer. On the day of the service, we assembled our industrial-strength washer and a specialized flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our powerful equipment, we commenced the cleaning process. The 21-inch flat surface cleaner quickly removed debris and eliminated the majority of the black lichen staining, bringing back much of the patio’s natural look.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a specialized solution designed to inhibit new lichen formation. This important stage prevents the rapid return of lichen, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we encouraged the customer to review the patio. They were thrilled with the results and did not find any spots that needed more work. The customer approved the results, sharing their happiness with the results.

6. Annual Maintenance Plan: Impressed with the results, the customer requested an annual maintenance service. We planned to revisit annually to redo the cleaning, maintaining the patio’s pristine condition.

Outcome

The improvement was remarkable. The patio, once plagued by black lichen stains, was restored to its natural state. The customer was delighted with the outcome, noting a noticeable difference in the appearance and usability of their patio area.

Customer Feedback

“The results are fantastic—we’re so happy! The patio looks brand new, and we can use our patio just like before. The team from Mr Clever Clean was thorough and courteous, delivering exceptional service. We’ve already scheduled annual visits to keep our patio pristine. Their service is truly unmatched!” – Satisfied Customer

Final Thoughts

This experience shows Mr Clever Clean’s specialization in dealing with stubborn outdoor stains. By applying state-of-the-art technology and solutions, we are able to rejuvenate patios and more to their best condition. Our dedication to top-notch service delivers exceptional results every time.