Introduction

At Mr Clever Clean, we specialize in tackling the most stubborn exterior cleaning challenges across the United Kingdom. Recently, a client approached us in Siddal with a severe black lichen infestation on their patio. The lichen had entirely masked the original color of the patio, making the patio dull and unappealing. Despite their attempts with a store-bought pressure washer, the customer was unable to remove the lichen and had started losing hope. This project summary details how we renewed their patio to its original beauty.

Customer Challenges

• Black Lichen Infestation: The patio was plagued with stubborn black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which failed to make a difference and did not remove the lichen.

Solution

Upon being contacted, we promptly conducted a property assessment to understand the scale of the cleaning required and formulate an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the customer’s property to examine the severity of the lichen infestation and evaluate the challenges involved. We discussed our cleaning plan and presented a quote, which the customer accepted.

2. Scheduling and Preparation: We set up the cleaning at a agreed date for the customer. On the day of the service, we set up our high-powered cleaning equipment and a 21-inch flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our powerful equipment, we began the cleaning process. The large surface tool quickly removed debris and eliminated the majority of the black lichen staining, restoring much of the patio’s natural look.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a specialized solution designed to break the cycle of organic growth. This essential phase stops future infestations, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to check the patio. They were extremely satisfied with the results and did not find any spots that needed more work. The customer gave us the go-ahead, sharing their happiness with the results.

6. Annual Maintenance Plan: Thrilled with the results, the customer asked for an annual maintenance service. We agreed to return annually to perform a maintenance wash, keeping the patio’s beautiful look.

Transformation

The change was stunning. The patio, once dominated by black lichen stains, was returned to its bright, clean appearance. The customer was delighted with the outcome, noting a major upgrade in the beauty and comfort of their entertaining area.

Customer Feedback

“The results are fantastic—we’re so happy! The patio is spotless, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was skilled and dedicated, delivering exceptional service. We’ve already scheduled annual visits to keep our patio in top condition. Their service is truly unmatched!” – Satisfied Customer

Final Thoughts

This project exemplifies Mr Clever Clean’s expertise in dealing with severe lichen infestations. By employing top-quality tools and methods, we are able to rejuvenate patios and more to their former glory. Our focus on excellent results and happy clients delivers outstanding outcomes every time.