Project Overview

At Mr Clever Clean, we take pride in tackling the toughest exterior cleaning projects across the United Kingdom. Recently, a customer approached us in Shrewsbury with a persistent black lichen infestation on their patio. The lichen had completely obscured the intended appearance of the patio, making the area less appealing. Despite their efforts with a store-bought pressure washer, the customer was unable to remove the lichen and had started losing hope. This report details how we brought back their patio to its beautiful state.

Client Issues

• Black Lichen Infestation: The patio was covered with stubborn black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and did not remove the lichen.

Solution

Upon being contacted, we promptly conducted a property assessment to assess the extent of the infestation and develop an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We visited the customer’s property to assess the severity of the lichen infestation and evaluate the challenges involved. We provided a thorough explanation of our method and offered a price estimate, which the customer accepted.

2. Scheduling and Preparation: We set up the cleaning at a suitable date for the customer. On the day of the service, we assembled our high-powered cleaning equipment and a large-surface cleaning tool to deliver effective results.

3. Commercial Pressure Washing: Using our specialized equipment, we began the cleaning process. The 21-inch flat surface cleaner worked through the layers of grime and eliminated the majority of the black lichen staining, restoring much of the patio’s natural look.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a soft wash solution designed to prevent rapid regrowth. This important stage prevents the rapid return of lichen, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to check the patio. They were extremely satisfied with the results and did not find any spots that needed more work. The customer gave us the go-ahead, showing appreciation for the outcome.

6. Annual Maintenance Plan: Thrilled with the results, the customer requested an annual maintenance service. We planned to revisit annually to redo the cleaning, maintaining the patio’s spotless appearance.

Results

The improvement was amazing. The patio, once overrun by black lichen stains, was restored to its natural state. The customer was delighted with the outcome, noting a major upgrade in the look and functionality of their patio area.

Customer Feedback

“We are absolutely thrilled with the results! The patio looks brand new, and we can now relax outside comfortably. The team from Mr Clever Clean was thorough and courteous, delivering exactly what we needed. We’ve already set up a yearly maintenance plan to keep our patio looking its best. We strongly recommend them to others!” – Satisfied Customer

Summary

This project exemplifies Mr Clever Clean’s specialization in dealing with severe lichen infestations. By applying state-of-the-art technology and solutions, we can restore any outdoor space to their original beauty. Our commitment to quality and customer satisfaction delivers satisfaction every time.