Introduction

At Mr Clever Clean, we take pride in tackling the toughest exterior cleaning issues across the United Kingdom. Recently, a property owner approached us in Shoreham-by-Sea with a significant black lichen infestation on their patio. The lichen had covered up the intended appearance of the patio, making the area unsightly and uninviting. Despite their multiple tries with a standard home pressure washer, the customer was unable to get rid of the stains and had felt discouraged. This project summary details how we brought back their patio to its original beauty.

Customer Challenges

• Black Lichen Infestation: The patio was dominated with stubborn black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which failed to make a difference and did not remove the lichen.

Our Approach

Upon being reached out to, we quickly conducted a property assessment to determine the severity of the lichen problem and develop an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the customer’s property to examine the severity of the lichen infestation and identify the difficulties faced. We discussed our cleaning plan and provided a quotation, which the customer agreed to.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a large-surface cleaning tool to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our high-pressure equipment, we began the cleaning process. The large surface tool quickly removed debris and eliminated the majority of the black lichen staining, restoring much of the patio’s natural look.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a soft wash solution designed to inhibit new lichen formation. This essential phase stops future infestations, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we encouraged the customer to check the patio. They were thrilled with the results and did not see any issues. The customer approved the results, showing appreciation for the outcome.

6. Annual Maintenance Plan: Impressed with the results, the customer requested an annual maintenance service. We set up a plan to come back annually to reapply the soft wash solution, keeping the patio’s beautiful look.

Results

The transformation was stunning. The patio, once dominated by black lichen stains, was brought back to its bright, clean appearance. The customer was ecstatic with the outcome, noting a significant improvement in the look and functionality of their patio area.

Customer Feedback

“The results are fantastic—we’re so happy! The patio looks brand new, and we can now relax outside comfortably. The team from Mr Clever Clean was professional and efficient, delivering exceptional service. We’ve already scheduled annual visits to keep our patio looking its best. We strongly recommend them to others!” – Satisfied Customer

Conclusion

This experience exemplifies Mr Clever Clean’s expertise in dealing with stubborn outdoor stains. By employing top-quality tools and methods, we are able to rejuvenate patios and more to their best condition. Our commitment to quality and customer satisfaction delivers exceptional results every time.