Introduction

At Mr Clever Clean, we specialize in tackling the toughest exterior cleaning issues across the United Kingdom. Recently, a client approached us in Salisbury with a severe black lichen infestation on their patio. The lichen had covered up the intended appearance of the patio, making the patio unsightly and uninviting. Despite their multiple tries with a standard home pressure washer, the customer was unable to get rid of the stains and had started losing hope. This report details how we renewed their patio to its original beauty.

Client Issues

• Black Lichen Infestation: The patio was dominated with entrenched black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which proved ineffective and could not eliminate the stains.

Solution

Upon being called, we quickly conducted a detailed evaluation to understand the scale of the cleaning required and plan an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We visited the customer’s property to assess the severity of the lichen infestation and understand the scope of the project. We discussed our cleaning plan and provided a quotation, which the customer agreed to.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of the service, we assembled our commercial-grade pressure washer and a large-surface cleaning tool to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our specialized equipment, we began the cleaning process. The 21-inch flat surface cleaner effectively cut through the dirt and took off most of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a gentle cleaning formula designed to break the cycle of organic growth. This crucial step stops future infestations, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we asked the customer to check the patio. They were thrilled with the results and did not see any issues. The customer signed off on the work, sharing their happiness with the results.

6. Annual Maintenance Plan: Pleased with the results, the customer asked for an annual maintenance service. We agreed to return annually to redo the cleaning, maintaining the patio’s spotless appearance.

Results

The transformation was stunning. The patio, once plagued by black lichen stains, was returned to its natural state. The customer was delighted with the outcome, noting a noticeable difference in the beauty and comfort of their patio area.

Client Testimonial

“We are absolutely thrilled with the results! The patio has been completely transformed, and we can use our patio just like before. The team from Mr Clever Clean was thorough and courteous, delivering exceptional service. We’ve already arranged for them to come back annually to keep our patio in top condition. Their service is truly unmatched!” – Satisfied Customer

Final Thoughts

This case study demonstrates Mr Clever Clean’s expertise in dealing with stubborn outdoor stains. By applying state-of-the-art technology and solutions, we are able to rejuvenate patios and more to their original beauty. Our focus on excellent results and happy clients ensures satisfaction every time.