Project Overview

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Salem with a persistent black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the patio dull and unappealing. Despite their multiple tries with a standard home pressure washer, the customer was unable to get rid of the stains and had almost given up hope. This case study details how we brought back their patio to its original beauty.

Customer Challenges

• Black Lichen Infestation: The patio was covered with pervasive black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which only left streaks and could not eliminate the stains.

Cleaning Process

Upon being reached out to, we promptly conducted a detailed evaluation to determine the severity of the lichen problem and develop an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We visited the customer’s property to evaluate the severity of the lichen infestation and understand the challenges involved. We explained our approach in detail and offered a price estimate, which the customer approved.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of the service, we assembled our commercial-grade pressure washer and a large-surface cleaning tool to deliver effective results.

3. Commercial Pressure Washing: Using our high-pressure equipment, we commenced the cleaning process. The 21-inch flat surface cleaner quickly removed debris and took off most of the black lichen staining, restoring much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a specialized solution designed to prevent rapid regrowth. This crucial step keeps organic contaminants at bay, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we asked the customer to inspect the patio. They were extremely satisfied with the results and did not find any spots that needed more work. The customer signed off on the work, showing appreciation for the outcome.

6. Annual Maintenance Plan: Pleased with the results, the customer requested an annual maintenance service. We planned to revisit annually to perform a maintenance wash, preserving the patio’s spotless appearance.

Outcome

The improvement was stunning. The patio, once plagued by black lichen stains, was returned to its original color and beauty. The customer was ecstatic with the outcome, noting a significant improvement in the beauty and comfort of their patio area.

Client Testimonial

“The results are fantastic—we’re so happy! The patio looks brand new, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was professional and efficient, delivering outstanding results. We’ve already arranged for them to come back annually to keep our patio in top condition. Their service is truly unmatched!” – Satisfied Customer

Summary

This project exemplifies Mr Clever Clean’s expertise in dealing with stubborn outdoor stains. By using advanced equipment and specialized solutions, we can restore any outdoor space to their original beauty. Our dedication to top-notch service guarantees exceptional results every time.