Project Overview

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning issues across the United Kingdom. Recently, a property owner approached us in Rylands with a severe black lichen infestation on their patio. The lichen had completely obscured the intended appearance of the patio, making the outdoor space dull and unappealing. Despite their efforts with a standard home pressure washer, the customer was unable to remove the lichen and had felt discouraged. This case study details how we renewed their patio to its former glory.

Client Issues

• Black Lichen Infestation: The patio was covered with entrenched black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which failed to make a difference and could not eliminate the stains.

Our Approach

Upon being contacted, we quickly conducted a site survey to determine the severity of the lichen problem and formulate an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We went to the customer’s property to assess the severity of the lichen infestation and evaluate the scope of the project. We explained our approach in detail and offered a price estimate, which the customer approved.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of the service, we set up our high-powered cleaning equipment and a large-surface cleaning tool to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our high-pressure equipment, we began the cleaning process. The 21-inch flat surface cleaner effectively cut through the dirt and eliminated the majority of the black lichen staining, reviving much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a soft wash solution designed to break the cycle of organic growth. This essential phase prevents the rapid return of lichen, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to inspect the patio. They were very pleased with the results and did not find any spots that needed more work. The customer signed off on the work, showing appreciation for the outcome.

6. Annual Maintenance Plan: Thrilled with the results, the customer requested an annual maintenance service. We planned to revisit annually to perform a maintenance wash, keeping the patio’s spotless appearance.

Outcome

The change was remarkable. The patio, once plagued by black lichen stains, was restored to its natural state. The customer was delighted with the outcome, noting a significant improvement in the appearance and usability of their patio area.

Customer Feedback

“We couldn’t be more pleased with the outcome! The patio has been completely transformed, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was skilled and dedicated, delivering exactly what we needed. We’ve already arranged for them to come back annually to keep our patio in top condition. Their service is truly unmatched!” – Satisfied Customer

Final Thoughts

This case study exemplifies Mr Clever Clean’s expertise in dealing with challenging exterior cleaning projects. By using advanced equipment and specialized solutions, we can restore any outdoor space to their original beauty. Our dedication to top-notch service ensures satisfaction every time.