Project Overview

At Mr Clever Clean, we take pride in tackling the most challenging exterior cleaning challenges across the United Kingdom. Recently, a customer approached us in Retford with a persistent black lichen infestation on their patio. The lichen had entirely masked the intended appearance of the patio, making the patio less appealing. Despite their multiple tries with a standard home pressure washer, the customer was unable to get rid of the stains and had almost given up hope. This report details how we brought back their patio to its beautiful state.

Obstacles Faced

• Black Lichen Infestation: The patio was covered with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and did not remove the lichen.

Solution

Upon being contacted, we promptly conducted a property assessment to assess the extent of the infestation and develop an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We inspected the customer’s property to assess the severity of the lichen infestation and identify the scope of the project. We discussed our cleaning plan and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a specialized flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our high-pressure equipment, we started the cleaning process. The 21-inch flat surface cleaner quickly removed debris and eliminated the majority of the black lichen staining, bringing back much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a specialized solution designed to inhibit new lichen formation. This important stage keeps organic contaminants at bay, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we encouraged the customer to check the patio. They were very pleased with the results and did not identify any areas needing further attention. The customer gave us the go-ahead, showing appreciation for the outcome.

6. Annual Maintenance Plan: Thrilled with the results, the customer asked for an annual maintenance service. We agreed to return annually to reapply the soft wash solution, keeping the patio’s spotless appearance.

Outcome

The change was stunning. The patio, once dominated by black lichen stains, was returned to its natural state. The customer was delighted with the outcome, noting a significant improvement in the appearance and usability of their patio area.

Customer Review

“We are absolutely thrilled with the results! The patio is spotless, and we can now relax outside comfortably. The team from Mr Clever Clean was skilled and dedicated, delivering exceptional service. We’ve already set up a yearly maintenance plan to keep our patio looking its best. Highly recommend their services!” – Satisfied Customer

Final Thoughts

This project shows Mr Clever Clean’s skill in dealing with stubborn outdoor stains. By employing top-quality tools and methods, we can restore any outdoor space to their best condition. Our commitment to quality and customer satisfaction ensures outstanding outcomes every time.