Introduction

At Mr Clever Clean, we specialize in tackling the most challenging exterior cleaning challenges across the United Kingdom. Recently, a client approached us in Potters Bar with a severe black lichen infestation on their patio. The lichen had entirely masked the original color of the patio, making the patio dull and unappealing. Despite their attempts with a standard home pressure washer, the customer was unable to remove the lichen and had almost given up hope. This case study details how we brought back their patio to its original beauty.

Customer Challenges

• Black Lichen Infestation: The patio was plagued with entrenched black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which proved ineffective and did not remove the lichen.

Solution

Upon being called, we immediately conducted a detailed evaluation to determine the severity of the lichen problem and formulate an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We inspected the customer’s property to assess the severity of the lichen infestation and identify the scope of the project. We provided a thorough explanation of our method and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of the service, we assembled our industrial-strength washer and a large-surface cleaning tool to deliver effective results.

3. Commercial Pressure Washing: Using our high-pressure equipment, we started the cleaning process. The advanced cleaner worked through the layers of grime and removed approximately 95% of the black lichen staining, reviving much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a gentle cleaning formula designed to prevent rapid regrowth. This essential phase keeps organic contaminants at bay, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we asked the customer to inspect the patio. They were thrilled with the results and did not see any issues. The customer gave us the go-ahead, showing appreciation for the outcome.

6. Annual Maintenance Plan: Impressed with the results, the customer requested an annual maintenance service. We set up a plan to come back annually to reapply the soft wash solution, maintaining the patio’s pristine condition.

Transformation

The improvement was stunning. The patio, once overrun by black lichen stains, was brought back to its natural state. The customer was thrilled with the outcome, noting a major upgrade in the appearance and usability of their entertaining area.

Customer Feedback

“We are absolutely thrilled with the results! The patio looks brand new, and we can now relax outside comfortably. The team from Mr Clever Clean was thorough and courteous, delivering outstanding results. We’ve already arranged for them to come back annually to keep our patio in top condition. We strongly recommend them to others!” – Satisfied Customer

Summary

This case study demonstrates Mr Clever Clean’s skill in dealing with stubborn outdoor stains. By employing top-quality tools and methods, we are able to rejuvenate patios and more to their former glory. Our focus on excellent results and happy clients delivers exceptional results every time.