Project Overview

At Mr Clever Clean, we focus on tackling the most challenging exterior cleaning challenges across the United Kingdom. Recently, a customer approached us in Peterlee with a persistent black lichen infestation on their patio. The lichen had completely obscured the natural look of the patio, making the area unsightly and uninviting. Despite their multiple tries with a standard home pressure washer, the customer was unable to clean off the grime and had felt discouraged. This case study details how we renewed their patio to its former glory.

Client Issues

• Black Lichen Infestation: The patio was dominated with entrenched black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which proved ineffective and did not resolve the issue.

Our Approach

Upon being reached out to, we promptly conducted a property assessment to assess the extent of the infestation and develop an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We visited the customer’s property to evaluate the severity of the lichen infestation and evaluate the scope of the project. We discussed our cleaning plan and offered a price estimate, which the customer accepted.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of the service, we set up our high-powered cleaning equipment and a specialized flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The large surface tool quickly removed debris and took off most of the black lichen staining, restoring much of the patio’s natural look.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a specialized solution designed to inhibit new lichen formation. This important stage keeps organic contaminants at bay, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we encouraged the customer to inspect the patio. They were thrilled with the results and did not see any issues. The customer gave us the go-ahead, showing appreciation for the outcome.

6. Annual Maintenance Plan: Thrilled with the results, the customer arranged an annual maintenance service. We agreed to return annually to redo the cleaning, keeping the patio’s pristine condition.

Outcome

The transformation was remarkable. The patio, once dominated by black lichen stains, was returned to its bright, clean appearance. The customer was delighted with the outcome, noting a major upgrade in the look and functionality of their patio area.

Customer Review

“We are absolutely thrilled with the results! The patio has been completely transformed, and we can use our patio just like before. The team from Mr Clever Clean was thorough and courteous, delivering outstanding results. We’ve already arranged for them to come back annually to keep our patio pristine. Highly recommend their services!” – Satisfied Customer

Summary

This project shows Mr Clever Clean’s skill in dealing with severe lichen infestations. By using advanced equipment and specialized solutions, we can restore any outdoor space to their original beauty. Our commitment to quality and customer satisfaction delivers outstanding outcomes every time.