Project Overview

At Mr Clever Clean, we take pride in tackling the most challenging exterior cleaning challenges across the United Kingdom. Recently, a customer approached us in Penistone with a significant black lichen infestation on their patio. The lichen had covered up the intended appearance of the patio, making the area less appealing. Despite their efforts with a standard home pressure washer, the customer was unable to remove the lichen and had felt discouraged. This case study details how we renewed their patio to its original beauty.

Client Issues

• Black Lichen Infestation: The patio was covered with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which proved ineffective and did not remove the lichen.

Cleaning Process

Upon being reached out to, we promptly conducted a site survey to determine the severity of the lichen problem and plan an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We inspected the customer’s property to evaluate the severity of the lichen infestation and understand the difficulties faced. We discussed our cleaning plan and presented a quote, which the customer approved.

2. Scheduling and Preparation: We arranged the cleaning at a convenient date for the customer. On the day of the service, we assembled our commercial-grade pressure washer and a specialized flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our high-pressure equipment, we started the cleaning process. The advanced cleaner effectively cut through the dirt and eliminated the majority of the black lichen staining, reviving much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a gentle cleaning formula designed to prevent rapid regrowth. This crucial step keeps organic contaminants at bay, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we asked the customer to inspect the patio. They were extremely satisfied with the results and did not see any issues. The customer approved the results, sharing their happiness with the results.

6. Annual Maintenance Plan: Thrilled with the results, the customer requested an annual maintenance service. We agreed to return annually to perform a maintenance wash, keeping the patio’s pristine condition.

Results

The change was remarkable. The patio, once dominated by black lichen stains, was returned to its natural state. The customer was ecstatic with the outcome, noting a noticeable difference in the look and functionality of their entertaining area.

Customer Review

“We couldn’t be more pleased with the outcome! The patio is spotless, and we can use our patio just like before. The team from Mr Clever Clean was thorough and courteous, delivering outstanding results. We’ve already arranged for them to come back annually to keep our patio in top condition. Their service is truly unmatched!” – Satisfied Customer

Final Thoughts

This project shows Mr Clever Clean’s skill in dealing with challenging exterior cleaning projects. By using advanced equipment and specialized solutions, we help bring outdoor areas back to life to their former glory. Our commitment to quality and customer satisfaction ensures satisfaction every time.