Introduction

At Mr Clever Clean, we take pride in tackling the toughest exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Oldbury with a persistent black lichen infestation on their patio. The lichen had entirely masked the intended appearance of the patio, making the area dull and unappealing. Despite their attempts with a domestic jet wash from B&Q, the customer was unable to clean off the grime and had started losing hope. This project summary details how we brought back their patio to its beautiful state.

Client Issues

• Black Lichen Infestation: The patio was plagued with stubborn black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which failed to make a difference and could not eliminate the stains.

Cleaning Process

Upon being reached out to, we immediately conducted a property assessment to assess the extent of the infestation and develop an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We went to the customer’s property to examine the severity of the lichen infestation and identify the difficulties faced. We explained our approach in detail and presented a quote, which the customer agreed to.

2. Scheduling and Preparation: We set up the cleaning at a agreed date for the customer. On the day of the service, we set up our commercial-grade pressure washer and a large-surface cleaning tool to guarantee a deep clean.

3. Commercial Pressure Washing: Using our powerful equipment, we commenced the cleaning process. The advanced cleaner effectively cut through the dirt and removed approximately 95% of the black lichen staining, restoring much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a specialized solution designed to break the cycle of organic growth. This essential phase keeps organic contaminants at bay, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we asked the customer to review the patio. They were thrilled with the results and did not identify any areas needing further attention. The customer gave us the go-ahead, expressing their delight with the transformation.

6. Annual Maintenance Plan: Pleased with the results, the customer requested an annual maintenance service. We set up a plan to come back annually to redo the cleaning, maintaining the patio’s beautiful look.

Outcome

The change was stunning. The patio, once plagued by black lichen stains, was returned to its original color and beauty. The customer was delighted with the outcome, noting a major upgrade in the appearance and usability of their outdoor space.

Customer Feedback

“We are absolutely thrilled with the results! The patio is spotless, and we can use our patio just like before. The team from Mr Clever Clean was professional and efficient, delivering exceptional service. We’ve already set up a yearly maintenance plan to keep our patio pristine. Their service is truly unmatched!” – Satisfied Customer

Conclusion

This project demonstrates Mr Clever Clean’s specialization in dealing with stubborn outdoor stains. By using advanced equipment and specialized solutions, we can restore any outdoor space to their best condition. Our focus on excellent results and happy clients delivers outstanding outcomes every time.