Case Study Summary

At Mr Clever Clean, we take pride in tackling the most challenging exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Oakenshaw with a significant black lichen infestation on their patio. The lichen had completely obscured the intended appearance of the patio, making the area less appealing. Despite their multiple tries with a domestic jet wash from B&Q, the customer was unable to remove the lichen and had started losing hope. This project summary details how we renewed their patio to its beautiful state.

Customer Challenges

• Black Lichen Infestation: The patio was dominated with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which proved ineffective and did not remove the lichen.

Solution

Upon being called, we quickly conducted a property assessment to determine the severity of the lichen problem and formulate an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We inspected the customer’s property to evaluate the severity of the lichen infestation and understand the challenges involved. We provided a thorough explanation of our method and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of the service, we assembled our industrial-strength washer and a 21-inch flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our specialized equipment, we began the cleaning process. The 21-inch flat surface cleaner quickly removed debris and took off most of the black lichen staining, restoring much of the patio’s natural look.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a gentle cleaning formula designed to break the cycle of organic growth. This crucial step keeps organic contaminants at bay, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we asked the customer to review the patio. They were very pleased with the results and did not see any issues. The customer approved the results, sharing their happiness with the results.

6. Annual Maintenance Plan: Pleased with the results, the customer arranged an annual maintenance service. We planned to revisit annually to redo the cleaning, preserving the patio’s spotless appearance.

Transformation

The transformation was amazing. The patio, once dominated by black lichen stains, was brought back to its original color and beauty. The customer was ecstatic with the outcome, noting a significant improvement in the look and functionality of their patio area.

Customer Review

“We couldn’t be more pleased with the outcome! The patio is spotless, and we can now relax outside comfortably. The team from Mr Clever Clean was professional and efficient, delivering outstanding results. We’ve already set up a yearly maintenance plan to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Summary

This experience exemplifies Mr Clever Clean’s expertise in dealing with severe lichen infestations. By applying state-of-the-art technology and solutions, we are able to rejuvenate patios and more to their original beauty. Our focus on excellent results and happy clients guarantees outstanding outcomes every time.