Case Study Summary

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning issues across the United Kingdom. Recently, a property owner approached us in New Milton with a significant black lichen infestation on their patio. The lichen had completely obscured the intended appearance of the patio, making the area less appealing. Despite their attempts with a standard home pressure washer, the customer was unable to remove the lichen and had felt discouraged. This case study details how we restored their patio to its original beauty.

Client Issues

• Black Lichen Infestation: The patio was covered with pervasive black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which only left streaks and could not eliminate the stains.

Our Approach

Upon being called, we quickly conducted a site survey to assess the extent of the infestation and develop an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to assess the severity of the lichen infestation and evaluate the challenges involved. We provided a thorough explanation of our method and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of the service, we prepared our industrial-strength washer and a specialized flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our high-pressure equipment, we started the cleaning process. The advanced cleaner quickly removed debris and removed approximately 95% of the black lichen staining, reviving much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a specialized solution designed to inhibit new lichen formation. This crucial step stops future infestations, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we invited the customer to inspect the patio. They were very pleased with the results and did not identify any areas needing further attention. The customer gave us the go-ahead, showing appreciation for the outcome.

6. Annual Maintenance Plan: Thrilled with the results, the customer arranged an annual maintenance service. We agreed to return annually to redo the cleaning, maintaining the patio’s pristine condition.

Transformation

The improvement was remarkable. The patio, once dominated by black lichen stains, was returned to its bright, clean appearance. The customer was delighted with the outcome, noting a significant improvement in the beauty and comfort of their outdoor space.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio has been completely transformed, and we can use our patio just like before. The team from Mr Clever Clean was thorough and courteous, delivering exactly what we needed. We’ve already arranged for them to come back annually to keep our patio pristine. Highly recommend their services!” – Satisfied Customer

Final Thoughts

This experience shows Mr Clever Clean’s expertise in dealing with stubborn outdoor stains. By applying state-of-the-art technology and solutions, we can restore any outdoor space to their original beauty. Our commitment to quality and customer satisfaction ensures exceptional results every time.