Project Overview

At Mr Clever Clean, we take pride in tackling the most stubborn exterior cleaning issues across the United Kingdom. Recently, a customer approached us in Motherwell with a significant black lichen infestation on their patio. The lichen had completely obscured the natural look of the patio, making the patio unsightly and uninviting. Despite their multiple tries with a domestic jet wash from B&Q, the customer was unable to remove the lichen and had started losing hope. This report details how we renewed their patio to its beautiful state.

Customer Challenges

• Black Lichen Infestation: The patio was plagued with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which proved ineffective and did not remove the lichen.

Cleaning Process

Upon being contacted, we quickly conducted a detailed evaluation to determine the severity of the lichen problem and formulate an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We visited the customer’s property to evaluate the severity of the lichen infestation and evaluate the difficulties faced. We explained our approach in detail and offered a price estimate, which the customer agreed to.

2. Scheduling and Preparation: We scheduled the cleaning at a agreed date for the customer. On the day of the service, we set up our commercial-grade pressure washer and a large-surface cleaning tool to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our specialized equipment, we began the cleaning process. The large surface tool effectively cut through the dirt and removed approximately 95% of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a gentle cleaning formula designed to inhibit new lichen formation. This essential phase stops future infestations, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we encouraged the customer to review the patio. They were very pleased with the results and did not find any spots that needed more work. The customer signed off on the work, expressing their delight with the transformation.

6. Annual Maintenance Plan: Thrilled with the results, the customer arranged an annual maintenance service. We planned to revisit annually to reapply the soft wash solution, preserving the patio’s pristine condition.

Outcome

The improvement was amazing. The patio, once dominated by black lichen stains, was returned to its bright, clean appearance. The customer was thrilled with the outcome, noting a significant improvement in the beauty and comfort of their patio area.

Customer Review

“The results are fantastic—we’re so happy! The patio is spotless, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was professional and efficient, delivering outstanding results. We’ve already set up a yearly maintenance plan to keep our patio looking its best. We strongly recommend them to others!” – Satisfied Customer

Summary

This experience exemplifies Mr Clever Clean’s specialization in dealing with challenging exterior cleaning projects. By applying state-of-the-art technology and solutions, we help bring outdoor areas back to life to their best condition. Our commitment to quality and customer satisfaction guarantees satisfaction every time.