Case Study Summary

At Mr Clever Clean, we specialize in tackling the most challenging exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Morley with a significant black lichen infestation on their patio. The lichen had completely obscured the natural look of the patio, making the patio dull and unappealing. Despite their multiple tries with a standard home pressure washer, the customer was unable to get rid of the stains and had started losing hope. This case study details how we brought back their patio to its former glory.

Customer Challenges

• Black Lichen Infestation: The patio was plagued with pervasive black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which only left streaks and did not resolve the issue.

Solution

Upon being contacted, we immediately conducted a detailed evaluation to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We inspected the customer’s property to evaluate the severity of the lichen infestation and understand the scope of the project. We explained our approach in detail and offered a price estimate, which the customer accepted.

2. Scheduling and Preparation: We set up the cleaning at a suitable date for the customer. On the day of the service, we set up our industrial-strength washer and a specialized flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our high-pressure equipment, we commenced the cleaning process. The 21-inch flat surface cleaner worked through the layers of grime and took off most of the black lichen staining, bringing back much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a specialized solution designed to prevent rapid regrowth. This essential phase prevents the rapid return of lichen, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we invited the customer to check the patio. They were thrilled with the results and did not see any issues. The customer gave us the go-ahead, sharing their happiness with the results.

6. Annual Maintenance Plan: Pleased with the results, the customer requested an annual maintenance service. We planned to revisit annually to redo the cleaning, maintaining the patio’s spotless appearance.

Results

The change was amazing. The patio, once plagued by black lichen stains, was restored to its natural state. The customer was delighted with the outcome, noting a noticeable difference in the look and functionality of their outdoor space.

Customer Review

“We are absolutely thrilled with the results! The patio has been completely transformed, and we can now relax outside comfortably. The team from Mr Clever Clean was thorough and courteous, delivering exactly what we needed. We’ve already set up a yearly maintenance plan to keep our patio looking its best. Highly recommend their services!” – Satisfied Customer

Conclusion

This case study exemplifies Mr Clever Clean’s specialization in dealing with challenging exterior cleaning projects. By using advanced equipment and specialized solutions, we can restore any outdoor space to their original beauty. Our focus on excellent results and happy clients guarantees satisfaction every time.