Project Overview

At Mr Clever Clean, we specialize in tackling the most challenging exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Mitcham with a persistent black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the patio dull and unappealing. Despite their multiple tries with a store-bought pressure washer, the customer was unable to remove the lichen and had felt discouraged. This case study details how we restored their patio to its original beauty.

Customer Challenges

• Black Lichen Infestation: The patio was dominated with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which proved ineffective and could not eliminate the stains.

Solution

Upon being called, we quickly conducted a detailed evaluation to determine the severity of the lichen problem and formulate an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the customer’s property to assess the severity of the lichen infestation and identify the challenges involved. We discussed our cleaning plan and offered a price estimate, which the customer accepted.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of the service, we prepared our industrial-strength washer and a 21-inch flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our specialized equipment, we began the cleaning process. The 21-inch flat surface cleaner worked through the layers of grime and took off most of the black lichen staining, restoring much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a soft wash solution designed to break the cycle of organic growth. This essential phase stops future infestations, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we encouraged the customer to check the patio. They were thrilled with the results and did not identify any areas needing further attention. The customer signed off on the work, expressing their delight with the transformation.

6. Annual Maintenance Plan: Thrilled with the results, the customer requested an annual maintenance service. We agreed to return annually to perform a maintenance wash, maintaining the patio’s pristine condition.

Outcome

The change was amazing. The patio, once overrun by black lichen stains, was restored to its bright, clean appearance. The customer was thrilled with the outcome, noting a noticeable difference in the beauty and comfort of their entertaining area.

Customer Feedback

“The results are fantastic—we’re so happy! The patio has been completely transformed, and we can use our patio just like before. The team from Mr Clever Clean was professional and efficient, delivering exactly what we needed. We’ve already set up a yearly maintenance plan to keep our patio pristine. Their service is truly unmatched!” – Satisfied Customer

Conclusion

This experience exemplifies Mr Clever Clean’s skill in dealing with challenging exterior cleaning projects. By applying state-of-the-art technology and solutions, we help bring outdoor areas back to life to their original beauty. Our dedication to top-notch service ensures outstanding outcomes every time.