Project Overview

At Mr Clever Clean, we focus on tackling the toughest exterior cleaning challenges across the United Kingdom. Recently, a customer approached us in Loughton with a severe black lichen infestation on their patio. The lichen had entirely masked the natural look of the patio, making the outdoor space unsightly and uninviting. Despite their multiple tries with a domestic jet wash from B&Q, the customer was unable to get rid of the stains and had started losing hope. This project summary details how we brought back their patio to its original beauty.

Obstacles Faced

• Black Lichen Infestation: The patio was covered with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which only left streaks and could not eliminate the stains.

Our Approach

Upon being reached out to, we promptly conducted a property assessment to assess the extent of the infestation and develop an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We visited the customer’s property to evaluate the severity of the lichen infestation and identify the difficulties faced. We discussed our cleaning plan and provided a quotation, which the customer agreed to.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of the service, we prepared our high-powered cleaning equipment and a specialized flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our high-pressure equipment, we began the cleaning process. The 21-inch flat surface cleaner effectively cut through the dirt and removed approximately 95% of the black lichen staining, bringing back much of the patio’s natural look.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a soft wash solution designed to prevent rapid regrowth. This crucial step stops future infestations, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we encouraged the customer to inspect the patio. They were very pleased with the results and did not see any issues. The customer signed off on the work, expressing their delight with the transformation.

6. Annual Maintenance Plan: Thrilled with the results, the customer arranged an annual maintenance service. We agreed to return annually to redo the cleaning, maintaining the patio’s beautiful look.

Results

The change was remarkable. The patio, once plagued by black lichen stains, was returned to its bright, clean appearance. The customer was delighted with the outcome, noting a significant improvement in the look and functionality of their entertaining area.

Customer Review

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can use our patio just like before. The team from Mr Clever Clean was professional and efficient, delivering exceptional service. We’ve already scheduled annual visits to keep our patio looking its best. We strongly recommend them to others!” – Satisfied Customer

Conclusion

This experience exemplifies Mr Clever Clean’s expertise in dealing with severe lichen infestations. By employing top-quality tools and methods, we help bring outdoor areas back to life to their former glory. Our commitment to quality and customer satisfaction ensures outstanding outcomes every time.