Introduction

At Mr Clever Clean, we focus on tackling the toughest exterior cleaning challenges across the United Kingdom. Recently, a customer approached us in Long Eaton with a severe black lichen infestation on their patio. The lichen had entirely masked the intended appearance of the patio, making the area dull and unappealing. Despite their attempts with a store-bought pressure washer, the customer was unable to clean off the grime and had started losing hope. This project summary details how we renewed their patio to its former glory.

Client Issues

• Black Lichen Infestation: The patio was plagued with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which only left streaks and did not resolve the issue.

Solution

Upon being reached out to, we quickly conducted a property assessment to understand the scale of the cleaning required and formulate an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We went to the customer’s property to evaluate the severity of the lichen infestation and identify the challenges involved. We discussed our cleaning plan and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of the service, we set up our industrial-strength washer and a large-surface cleaning tool to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our high-pressure equipment, we commenced the cleaning process. The large surface tool effectively cut through the dirt and eliminated the majority of the black lichen staining, bringing back much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a gentle cleaning formula designed to prevent rapid regrowth. This important stage stops future infestations, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to review the patio. They were very pleased with the results and did not find any spots that needed more work. The customer approved the results, sharing their happiness with the results.

6. Annual Maintenance Plan: Thrilled with the results, the customer requested an annual maintenance service. We set up a plan to come back annually to redo the cleaning, keeping the patio’s spotless appearance.

Outcome

The change was stunning. The patio, once dominated by black lichen stains, was restored to its original color and beauty. The customer was ecstatic with the outcome, noting a significant improvement in the appearance and usability of their outdoor space.

Client Testimonial

“We are absolutely thrilled with the results! The patio looks brand new, and we can use our patio just like before. The team from Mr Clever Clean was professional and efficient, delivering exactly what we needed. We’ve already scheduled annual visits to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Summary

This case study shows Mr Clever Clean’s expertise in dealing with stubborn outdoor stains. By employing top-quality tools and methods, we can restore any outdoor space to their best condition. Our focus on excellent results and happy clients guarantees outstanding outcomes every time.